Clinical Operations Strategy Lead

Ladders; United States; Remote; USD 104,000 - 143,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off and company holidays

Paid parental and caregiver leave

Short-term and long-term disability

Life insurance and wellness programs

Job summary

Ladders is seeking a Clinical Operations Strategy Lead to shape and execute strategic initiatives that enhance how clinical operations are delivered in a remote healthcare environment. This role partners with internal stakeholders and external vendors to drive readiness, manage transitions, and translate strategy into practical actions.

The ideal candidate will bring a strong mix of operational planning, process improvement, and cross-functional coordination across a dynamic organization.

Qualifications

• Bachelor's degree in business, healthcare administration, information systems, or related field.
• 4+ years in process improvement and large-scale implementation.
• Experience in clinical operations, healthcare operations, or managed care.
• Ability to lead complex, cross-functional initiatives in a matrixed environment.
• Strong knowledge of workflow mapping and operational standardization.
• Experience with system transitions and operational readiness.
• Ability to translate strategic objectives into actionable plans.

Responsibilities

• Lead planning and execution of strategic clinical operations initiatives.
• Establish and maintain communication channels across teams and partners.
• Drive process optimization to enhance efficiency and quality.
• Oversee procurement and contract management for clinical vendors.
• Manage change order processes and stakeholder communication.

Skills

Cross-functional coordination

Process improvement

Operational planning

Strategic execution

Stakeholder management

Education

Bachelor's degree in business, healthcare administration, information systems, or related field

Job description

For our client, we are seeking a Clinical Operations Strategy Lead to join the team of a leader in the Healthcare space.

This role will help shape and execute strategic initiatives that improve how clinical operations are delivered across a dynamic healthcare organization. The ideal candidate will bring a strong mix of operational planning, process improvement, and cross-functional coordination to support consistency, quality, and efficiency. You will partner closely with internal stakeholders and external vendors to drive operational readiness, manage transitions, and translate strategy into action.

Location: Remote

Compensation: $104,000 - $143,000 annually

Responsibilities

• Lead planning and execution of strategic clinical operations initiatives
• Establish and maintain communication channels across teams and partners
• Drive process optimization to enhance efficiency and quality
• Oversee procurement and contract management for clinical vendors
• Manage change order processes and stakeholder communication

Qualifications

• Bachelor's degree in business, healthcare administration, information systems, or a related field
• 4+ years of experience in process improvement and large-scale implementation
• Experience in clinical operations, healthcare operations, or managed care
• Proven ability to lead complex, cross-functional initiatives in a matrixed environment
• Strong knowledge of workflow mapping and operational standardization
• Experience with system transitions and operational readiness
• Ability to translate strategic objectives into actionable plans

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off and company holidays
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance and additional wellness opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification- your background could be exactly what this team needs.