Clinical Operations Specialist

Freddie Mac; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading health service provider is looking for a customer service representative to join their clinical operations team. This role focuses on patient advocacy and requires a positive attitude, organizational skills, and a commitment to service excellence. The position offers extensive benefits including work-from-home flexibility, competitive hourly pay, and a relaxed tech-focused environment.

Benefits

Weekly Pay - Every Friday

Health Insurance

401k

5 Paid Vacation Days Beginning Your First Year of Service

Employee Discounts on Lab Testing

Relaxed 'Tech-Focused' Environment

Company-Issued Workstations and Equipment

Qualifications

• 3+ years of experience as a contact center representative.
• Professional behavior with a patient-centric attitude.
• Strong attention to detail and exceptional organizational skills.

Responsibilities

• Build brand advocacy and deliver empathy to clients.
• Identify patient/client needs and wants.
• Work collaboratively as a team player.

Skills

Computer literate

Communication

Detail oriented

Organizational skills

Job description

Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.

For more information, please visit our website www.analytehealth.com.

Description

We are actively seeking a customer service representative with an empathetic demeanor and positive attitude to join our clinical operations team! We need someone who feels good making a difference, and can confidently build brand advocacy, deliver empathy and find out the patient/client's needs and wants. If this sounds like you, Analyte Health may be your ideal workplace! We are 100 percent committed to taking care of business and our customers, and if you are too, come join our awesome team.

Requirements

Candidates who thrive here at Analyte Health possess the following:

• 3+ years of experience as a contact center representative
• Must have professional behavior with a patient-centric attitude
• Detail oriented and strong attention to detail
• Exceptional organizational skills
• Computer literate
• Above average communication skills.
• Careful attention to detail.
• They are true team players
• They are brand advocates

Benefits

• $20/hour base pay with uncapped commissions
• Weekly Pay - Every Friday
• Work From Home (No Commuting Required)
• Company-Issued Workstations and Equipment
• 5 Paid Vacation Days Beginning Your First Year of Service
• 2 Paid Holidays
• Employee Discounts on Lab Testing
• Relaxed "Tech-Focused" Environment (flexible schedules)
• Health Insurance
• 401k

Schedule

• Work Days: Mon 2pm -10pm CST// Fri 2pm - 10pm CST// Sat-Sun 10am - 10pm CST (4 days)
• Days Offs: Tue -Thu (3 days)
• POTENTIAL SCHEDULE: Mon-Fri 2pm - 10pm CST // Days Off: Sat -Sun