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Clinical Operations Specialist

Analyte Health

United States

Remote

USD 55,000 - 65,000

Full time

Yesterday
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Job summary

Analyte Health is seeking a Clinical Operations Specialist committed to providing compassionate customer service. The ideal candidate will have experience in contact centers, exceptional communication skills, and a detail-oriented mindset. This full-time role includes benefits like work from home, paid vacation days, and weekly pay.

Benefits

$20/hour base pay with uncapped commissions
Weekly Pay - Every Friday
Work From Home (No Commuting Required)
Company-Issued Workstations and Equipment
5 Paid Vacation Days Beginning Your First Year of Service
2 Paid Holidays
Employee Discounts on Lab Testing
Relaxed 'Tech-Focused' Environment (flexible schedules)
Health Insurance
401k

Qualifications

  • 3+ years of experience as a contact center representative.
  • Must have a patient-centric attitude.
  • Detail-oriented with strong attention to detail.

Responsibilities

  • Build brand advocacy and deliver empathy.
  • Understand patient/client needs and wants.
  • Join the clinical operations team.

Skills

Communication
Attention to Detail
Organizational Skills
Empathy
Team Player

Job description

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Analyte Health's mission is to provide easy, accessible and affordable online health care services for everyone. Everything we do focuses on helping our patients become healthier and happier. We have easy-to-use online platforms that provide fast, convenient, private and cost-effective clinical services anytime, anywhere. Our trained health counselors will guide our patients every step of the way while our physicians are ready to deliver treatment. We provide innovative health care services through the elegant mixture of technology, science and patient-centric care that gets our patients back on the path towards wellness.

For more information, please visit our website www.analytehealth.com.

Description

We are actively seeking a customer service representative with an empathetic demeanor and positive attitude to join our clinical operations team! We need someone who feels good making a difference, and can confidently build brand advocacy, deliver empathy and find out the patient/client’s needs and wants. If this sounds like you, Analyte Health may be your ideal workplace! We are 100 percent committed to taking care of business and our customers, and if you are too, come join our awesome team.

Requirements

Candidates who thrive here at Analyte Health possess the following:

  • 3+ years of experience as a contact center representative
  • Must have professional behavior with a patient-centric attitude
  • Detail oriented and strong attention to detail
  • Exceptional organizational skills
  • Computer literate
  • Above average communication skills.
  • Careful attention to detail.
  • They are true team players
  • They are brand advocates

Benefits

  • $20/hour base pay with uncapped commissions
  • Weekly Pay - Every Friday
  • Work From Home (No Commuting Required)
  • Company-Issued Workstations and Equipment
  • 5 Paid Vacation Days Beginning Your First Year of Service
  • 2 Paid Holidays
  • Employee Discounts on Lab Testing
  • Relaxed "Tech-Focused" Environment (flexible schedules)
  • Health Insurance
  • 401k

Schedule

  • Work Days: Mon 2pm -10pm CST// Fri 2pm - 10pm CST// Sat-Sun 10am - 10pm CST (4 days)
  • Days Offs: Tue -Thu (3 days)
  • POTENTIAL SCHEDULE: Mon-Fri 2pm - 10pm CST // Days Off: Sat -Sun

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Research, Analyst, and Information Technology

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