Clinical Operations Manager, Home Care

bayada home health care; Springfield (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Award-winning workplace

Work-life balance

Growth opportunities

Comprehensive benefits

Job summary

BAYADA Home Health Care is seeking a Manager of Clinical Operations for our Habilitation specialty service offices. You will partner with Directors and Clinical leadership to mentor, educate and support the clinical team while ensuring high-quality care and adherence to BAYADA policies.

The role focuses on episodic case management, quality improvement, strategic planning, and staff development across multiple disciplines.

Qualifications

• Active RN license (compact) required.
• BSN or higher preferred.
• 3–5 years of progressive home health care experience.
• In-depth knowledge of OASIS and Habilitation case management preferred.
• Experience in episodic case management and multidisciplinary team leadership.

Responsibilities

• Collaborate with office Directors and Clinical Leadership to ensure client service, clinical excellence, and policy adherence.
• Support clinical leaders in episodic case management, high-quality clinical care, and staff development.

Skills

Clinical leadership

Mentoring

Multi-disciplinary team management

OASIS knowledge

Education

Active RN license (compact)

BSN (preferred)

Master of Health Administration (MHA) preferred

Tools

OASIS familiarity

Job description

BAYADA Home Health Care is seeking a health care professional with management experience to fill the position ofManagerof Clinical Operationsforour Habilitation specialty service offices.We are looking for a dynamic leader who will partner with Directors and Clinical leadership to provide mentoring, education and support.

Responsibilities include:

• As Manager of Clinical Operations, you will collaborate directly with office Directors and Clinical Leadership team members to ensure high-level client service, clinical excellence, quality, and adherence to policies and procedures in accordance with The BAYADA Way.
• You will be accountable for supporting clinical leaders in the offices toward effective execution of 1) episodic case management, 2) high quality clinical care, and 3) professional development for the clinical team.
• Function as a consultant and resource to office Directors, in collaboration with the Division Director who oversees Habilitation offices in HI.
• Review Star ratings and quality processes.
• Participate in strategic planning for divisional growth, market development, and program design.
• Participate in the hiring, development, and support of clinical leaders and high potential clinicians across multiple disciplines.
• Mentor clinical staff and facilitate successor planning.
• Serve as the Division Lead in working with the local Clinical Leadership teams, as well as Home Health practice leadership, to implement new processes & procedures, assist with design of new process improvement programs, and oversee clinical program implementation across the division.

Requirements:

• Active compact RN license
• BSN, MHA a plus.
• 3 - 5 years proven, progressive experience in home healthcare
• In-depth knowledge of OASIS andHabilitation case management strongly preferred
• Demonstrated expertise in episodic case management, high quality clinical service delivery, and multidisciplinary team management.

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized by Newsweek, Glassdoor, and Forbes as a Best Place to Work!
• Work life balance
• AMAZING culture:we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
• Diversity, equity, inclusion, and belonging:Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
• Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
• Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, PTO, and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program.

Established in 1975, BAYADA is a nonprofit organization that has remained independently operated and has never been sold. With a team of over 35,000 employees, BAYADA served 168,660 clients in 2025. The organization currently provides services across 22 states and 6 countries—and continues to grow.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.