Clinical Operations Manager

Insperity; Phoenix (AZ); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

401(k) with match

Life and disability insurance

HSA/FSA options

Paid time off

Collaborative culture

Job summary

Insperity is seeking an experienced Clinical Operations Manager to provide strategic leadership and operational oversight across its clinical practice. The role focuses on safe, high-quality patient care, optimizing workflows, staff development, and compliance with policies and regulations, driving performance and patient outcomes.

Based in a leading healthcare organization serving renal care and outpatient surgical services, this role offers competitive compensation, full medical benefits,

Qualifications

• 3–5 years medical office experience with supervision
• Strong written and oral communication for patients and staff
• Analytical and problem-solving abilities in healthcare ops
• Proficiency with EMR/EHR and Excel

Responsibilities

• Lead clinical and operational teams and align with goals
• Develop, train and mentor staff with ongoing education
• Oversee scheduling, patient follow-up, EMR dashboards
• Recruitment, onboarding, workforce planning
• Drive continuous improvement and openings for new offices

Skills

Staff supervision

EMR/EHR

Excel

Data analysis

Communication

Operations oversight

Education

Associate degree

Medical Assistant diploma

Job description

A leading healthcare organization specializing in renal care and outpatient surgical services is seeking an experienced Clinical Operations Manager to provide strategic leadership and operational oversight across its clinical practice. This role is responsible for ensuring safe, high-quality patient care, optimizing clinical operations, supporting staff development, and maintaining compliance with organizational policies and regulatory standards. The ideal candidate combines strong clinical leadership, sound judgment, and operational expertise to drive performance, foster team growth, and support exceptional patient outcomes.

What We Offer:

• Competitive compensation of $61,000 – $70, 000 annually, based on experience
• Comprehensive medical, dental, and vision coverage
• 401(k) with employer match
• Life and disability insurance
• Health savings and flexible spending account options
• Generous paid time off and holiday package
• Collaborative, growth-focused culture with strong leadership support

Qualifications:

• Associate’s degree or Medical Assistant diploma, with 3-5 years of medical office experience including supervising others or equivalent combination of education and experience.
• Strong communication skills with the ability to read, interpret, and prepare business documents, reports, procedures, and correspondence while effectively presenting information to patients, staff, and management.
• Demonstrated analytical and problem solving abilities, including interpreting data, resolving operational challenges, and making sound decisions in a fast-paced healthcare environment.
• Proficiency in EMR/EHR systems, patient portals, and multiple software applications, with working knowledge of Microsoft Excel and the ability to navigate various technology platforms efficiently.
• Strong mathematical aptitude, including the ability to calculate rates, ratios, percentages, and analyze basic data to support office operations and reporting needs.

Your essential duties and responsibilities as a Clinical Operations Manager:

• Lead clinical and operational teams by implementing organizational strategies, facilitating team meetings, driving performance, and ensuring alignment with company goals, policies, and patient care standards.
• Develop, train, and mentor staff through ongoing education, performance management, leadership development, and skills assessments to build a high-performing and engaged workforce.
• Oversee practice operations by optimizing provider schedules, managing patient follow-up processes, monitoring EMR dashboards, and ensuring efficient workflows that support quality patient outcomes and compliance.
• Manage staffing and physician support initiatives, including recruitment, onboarding, workforce planning, schedule coverage, and collaboration with new providers to ensure operational success.
• Drive continuous improvement by identifying operational challenges, resolving patient and physician concerns, supporting new office openings, and implementing solutions that enhance efficiency, patient satisfaction, and practice growth.

Join us and be part of a team that is changing lives every day.

This is an opportunity to join a respected, mission-driven healthcare organization focused on delivering exceptional patient care while continuing to expand and innovate across outpatient surgical services. You’ll play a key leadership role in shaping operational strategy, supporting physician partnerships, and driving meaningful impact across the organization and the communities it serves.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.