Clinical Operations Leader: Team Growth & Quality

IQVIA; Durham (NC); On-site; USD 110,000 - 216,000; Full time

Job summary

IQVIA in Durham, NC, is seeking a Manager to lead clinical staff, plan and direct work, assess performance, and support professional development within our regulatory-compliant environment.

You will participate in hiring, ensure onboarding and training, allocate resources to trials, monitor quality, and collaborate with cross-functional teams to deliver exemplary customer service while upholding IQVIA's integrity and commitment to patient outcomes.

Qualifications

• Bachelor's Degree in scientific discipline or health care preferred.
• Clinical trial experience including management/leadership experience.
• In-depth knowledge of GCP and ICH guidelines.
• Good leadership, organizational and problem-solving skills.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Excellent written and verbal English communication.
• Ability to manage competing priorities and build relationships.

Responsibilities

• Manage staff in accordance with organization's policies and applicable regulations.
• Participate in the selection for hiring new employees by conducting candidate review and interviewing.
• Ensure onboarding and training for new staff.
• Allocate resources to clinical research projects by assigning staff to studies.
• Manage quality of staff's clinical work through regular review and evaluation.
• Identify quality risks and create corrective action plans.
• Ensure staff meet workload and quality metrics with regular reporting.
• Collaborate with other clinical teams to manage project challenges and support customer service.
• Participate in quality or process improvement initiatives.

Skills

Leadership

GCP/ICH knowledge

English proficiency

Problem solving

Time management

Organizational skills

Communication skills

Staff management

Education

Bachelor's degree in scientific discipline or health care

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

IQVIA in Durham, NC, is seeking a Manager to lead clinical staff, plan and direct work, assess performance, and support professional development within our regulatory-compliant environment.

You will participate in hiring, ensure onboarding and training, allocate resources to trials, monitor quality, and collaborate with cross-functional teams to deliver exemplary customer service while upholding IQVIA's integrity and commitment to patient outcomes.