Clinical Operations Lead – Nursing & Quality

UF Health Central Florida; The Villages (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

UF Health Central Florida seeks a Clinical Coordinator to oversee nursing and patient care quality, financial performance, and service productivity. You will lead staff development, ensure compliance with TJC, HIPAA, and the Nurse Practice Act, and collaborate with physicians and leaders to achieve organizational goals.

The role emphasizes leadership, staff development, and maintaining high patient experiences while managing budgets and ensuring regulatory standards are met.

Qualifications

• Bachelor's degree preferred; Associate's degree - required.
• Specialty certifications within 1 year of position, as appropriate.
• Must be able to read, write, speak and understand English.

Responsibilities

• Lead, develop, and retain staff through hiring, onboarding, training, coaching, performance management, and professional development.
• Manage staffing and operations to meet patient and staff needs while maintaining productivity, efficiency, and fiscal responsibility.
• Ensure regulatory and organizational compliance with UF Health Central Florida policies, TJC, HIPAA, the Nurse Practice Act, and applicable standards.
• Foster a positive, engaged team culture through communication, rounding, recognition, coaching, accountability, and policy application.
• Manage departmental budgets and productivity, including financial reporting, analysis, and improvement plans.
• Promote excellent patient and customer experiences by monitoring outcomes, rounding, addressing concerns, and service recovery.
• Collaborate with physicians, staff, patients, and interdisciplinary leaders to support communication, coordinated care, and goals.
• Drive quality, patient safety, throughput, and operational efficiency through evidence-based practices and care coordination.
• Investigate patient concerns and risk events, implement corrective actions, and minimize organizational risk.
• Provide leadership coverage and organizational support during leadership vacancies or in the absence of the CCO.
• Maintain professional expertise and leadership competency through continuing education and participation in professional organizations.
• Serve as a professional and ethical role model, maintaining confidentiality and UF Health Central Florida standards and values.

Skills

Leadership experience

English proficiency

Specialty certifications

Education

Associate degree required

Bachelor's degree preferred

Job description

UF Health Central Florida seeks a Clinical Coordinator to oversee nursing and patient care quality, financial performance, and service productivity. You will lead staff development, ensure compliance with TJC, HIPAA, and the Nurse Practice Act, and collaborate with physicians and leaders to achieve organizational goals.

The role emphasizes leadership, staff development, and maintaining high patient experiences while managing budgets and ensuring regulatory standards are met.