Clinical Operations Lead

Piedmont HealthCare PA; Statesville (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Piedmont HealthCare in Statesville, NC seeks a Clinical Coordinator to oversee daily clinical operations, coordinate staff, and support office implementation of policies. The role requires strong communication and the ability to manage multiple tasks while maintaining patient satisfaction.

The candidate will work with the Office Manager, Director of Operations and Administration to improve services, ensure patient flow efficiency and uphold HIPAA standards across the practice.

Qualifications

• Clear communication with patients, staff and physicians.
• Ability to plan, organize, delegate and supervise.
• Knowledge of office policies and procedures.
• Familiarity with medical office workflows and HIPAA basics.

Responsibilities

• Manage daily clinical operations and staff schedules.
• Ensure smooth patient check-in/check-out and accurate demographics.
• Develop, implement and evaluate clinical policies and goals.
• Coordinate with Office Manager and Director of Operations on changes.

Skills

Communication

Organization

Supervision

Customer service

Office software

Education

High School or GED

Associate degree preferred

Certified Medical Assistant

Job description

Piedmont HealthCare in Statesville, NC seeks a Clinical Coordinator to oversee daily clinical operations, coordinate staff, and support office implementation of policies. The role requires strong communication and the ability to manage multiple tasks while maintaining patient satisfaction.

The candidate will work with the Office Manager, Director of Operations and Administration to improve services, ensure patient flow efficiency and uphold HIPAA standards across the practice.