Clinical Operations Director — Dialysis Market Leader

Concerto Renal Services; Austell (GA); On-site; USD 180,000 - 240,000; Full time

Job summary

Concerto Renal Services is seeking a Director of Clinical Operations to lead clinical performance across our dialysis markets, partnering with regional leaders and frontline teams to drive improvements in patient care. You will coach Clinical Operations Nurses, align with Medical Directors, and ensure QAPI action plans and regulatory compliance across sites.

The role reports to the Vice President of Operations and offers a strong benefits package as Concerto continues to expand its

Responsibilities

• Drive clinical performance improvement across the market using data, site observations and frontline insight.
• Partner with Regional Managers to prioritize sites needing attention and develop coordinated improvement plans.
• Own relationship with Medical Directors across the market to align priorities and improvement plans.
• Direct Clinical Operations Nurses to sites where coaching or intervention is needed.
• Drive improvements in anemia management, adequacy, vascular access, infection prevention, and other performance measures.
• Monitor the effectiveness of interventions and escalate significant risks as needed.
• Provide the VP of Operations with actionable insight into performance, risks, priorities and progress.
• Lead, coach and develop Clinical Operations Nurses with clear expectations and accountability.
• Ensure Nursing teams provide hands-on coaching and follow-through in partnership with Regional Managers.
• Build team capability to identify issues early and drive sustained improvement.
• Work with site teams for at least one clinical shift per month to stay connected with frontline practice.
• Partner with Quality & Regulatory Compliance to translate standards into frontline practice across sites.
• Lead the clinical response to QAPI findings, survey deficiencies and audit results with corrective actions.
• Identify knowledge gaps and coordinate coaching or formal training with Learning & Development.
• Support clinical readiness and stabilization for new sites and major transitions.

Job description

Concerto Renal Services is seeking a Director of Clinical Operations to lead clinical performance across our dialysis markets, partnering with regional leaders and frontline teams to drive improvements in patient care. You will coach Clinical Operations Nurses, align with Medical Directors, and ensure QAPI action plans and regulatory compliance across sites.

The role reports to the Vice President of Operations and offers a strong benefits package as Concerto continues to expand its