Director, Dialysis Clinical Operations

Concerto Renal Services; Saint Louis Park (MN); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short- and long-term disability

401(k) match of 50% up to 6% of salary

Earned paid time off (PTO)

Discounts through Nectar recognition

Employer-paid Employee Assistance

Job summary

Concerto Renal Services is seeking a Director of Clinical Operations to lead clinical performance across a defined market and report to the Vice President of Operations. You will direct Clinical Operations Nurses and coordinate coaching, intervention, and support across assigned sites to improve patient care outcomes.

In this role you will collaborate with Regional Managers, Medical Directors, and frontline teams to ensure consistent clinical standards, QAPI action plans, and survey readiness

Responsibilities

• Drive Clinical Performance Improvement: Own clinical performance across the market, using data and frontline insight to identify trends and opportunities for improvement.
• Partner with Regional Managers to prioritize sites needing attention, understand root causes, and develop coordinated improvement plans.
• Own the relationship with Medical Directors across the market, aligning priorities and performance trends.
• Direct Clinical Operations Nurses to sites where coaching or intervention is needed.
• Drive improvement in anemia management, adequacy, vascular access, infection prevention, and other performance measures.
• Monitor effectiveness of interventions, adjust support, and elevate significant risks as needed.
• Provide the VP of Operations with clear, actionable insight into performance, risks, priorities, and progress.

Job description

Concerto Renal Services is seeking a Director of Clinical Operations to lead clinical performance across a defined market and report to the Vice President of Operations. You will direct Clinical Operations Nurses and coordinate coaching, intervention, and support across assigned sites to improve patient care outcomes.

In this role you will collaborate with Regional Managers, Medical Directors, and frontline teams to ensure consistent clinical standards, QAPI action plans, and survey readiness