Clinical Operations Data Analyst

Neighborhood Outreach Access to Health (NOAH); Phoenix (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix, AZ seeks a Clinical Operations Data Analyst to transform clinical, operational, and financial information into reports and dashboards that drive patient access, clinical quality, provider productivity, efficiency, and financial outcomes.

In a hybrid role based in Phoenix, you will partner with clinical, operational, quality, finance, and IT teams to present findings to technical and nontechnical audiences and ensure HIPAA and policy

Qualifications

• Minimum 3 years of experience.
• Bachelor’s degree in healthcare administration, public health, data analytics, health informatics, business, or statistics.
• Strong analytical, problem-solving, communication, and data-validation skills.
• Advanced proficiency in Microsoft Excel.
• Ability to work effectively with electronic health record or practice management data.
• Proficiency with Power BI or a similar reporting platform.

Responsibilities

• Design, build, test, deploy, schedule, and maintain Epic reports, dashboards, extracts, and analytical content using Cogito tools (Reporting Workbench, Radar, SlicerDicer, Clarity, Caboodle).
• Combine Epic data with other approved organizational data sources to support reporting and decision-making.
• Develop and maintain dashboards and reports for encounter volume, patient access, scheduling, cancellations, no-shows, productivity, quality, and financial performance.
• Analyze performance by clinic, service line, provider, payer, patient population, and appointment type.
• Monitor results against budgets, productivity expectations, quality goals, and benchmarks.
• Identify trends, performance gaps, operational risks, and improvement opportunities, including provider capacity and staffing.

Skills

Analytical skills

Problem-solving

Data validation

Communication skills

Excel proficiency

EHR data handling

Education

Bachelor’s degree in healthcare administration, public health, data analytics, health informatics, business, or statistics

Master’s degree

Tools

Epic

Cogito

Reporting Workbench

Radar

SlicerDicer

Clarity

Caboodle

Microsoft Excel

Power BI

Job description

Neighborhood Outreach Access to Health (NOAH) is hiring a Clinical Operations Data Analyst to support data-driven decisions across clinical operations and organizational performance. In a hybrid role based in Phoenix, AZ, you will transform clinical, operational, and financial information into reports, dashboards, and insights that help strengthen patient access, clinical quality, provider productivity, efficiency, and financial outcomes.

What you will do

• Design, build, test, deploy, schedule, and maintain Epic reports, dashboards, extracts, and analytical content using applicable Cogito tools, including Reporting Workbench, Radar, SlicerDicer, Clarity, and Caboodle.
• Combine Epic data with other approved organizational data sources, such as clinical, operational, financial, payer, grant, and workforce data to support accurate reporting and decision-making.
• Develop and maintain dashboards and reports for encounter volume, patient access, scheduling, cancellations, no-shows, provider productivity, clinical quality, and financial performance.
• Analyze performance by clinic, service line, provider, payer, patient population, and appointment type.
• Monitor results against budgets, productivity expectations, quality goals, and organizational benchmarks.
• Identify trends, performance gaps, operational risks, and improvement opportunities, including provider capacity, staffing, scheduling, and clinical FTE analysis.
• Support quality reporting requirements, including UDS, population health, care gaps, value-based care, and grant requirements.
• Validate data from the electronic health record and other systems to ensure reports are accurate and consistent.
• Create standardized metric definitions, calculation methods, and reporting documentation.
• Prepare recurring and ad hoc analyses for leadership, committees, and the Board of Directors.
• Partner with clinical, operational, quality, finance, and information technology teams on performance improvement initiatives and present findings for technical and nontechnical audiences.
• Maintain confidentiality and comply with HIPAA, data security, and organizational policies.

Required qualifications

• Minimum 3 years of experience.
• Bachelor’s degree in healthcare administration, public health, data analytics, health informatics, business, or statistics.
• Strong analytical, problem-solving, communication, and data-validation skills.
• Advanced proficiency in Microsoft Excel.
• Ability to work effectively with electronic health record or practice management data.
• Proficiency with Power BI or a similar reporting platform.

Preferred qualifications

• Master’s degree.
• Working knowledge of SQL, UDS reporting, HRSA measures, HEDIS, provider productivity, and value-based care.
• Onsite experience in a clinic.

Location and compliance

• Must reside within the state of Arizona.
• New hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).

Tools and technologies: Epic, Cogito, Reporting Workbench, Radar, SlicerDicer, Clarity, Caboodle, Microsoft Excel, Power BI, HIPAA.