Clinical Operations Administrator - Dental Hygiene

South College of Tennessee, Inc.; Tennessee; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College seeks a detail-oriented Clinical Operations Administrator to manage student records and oversee compliance with clinical health requirements for the Dental Hygiene program. This role ensures students meet health and regulatory standards to participate in clinical placements and supports program leadership with data-driven reports.

The ideal candidate has strong communication, compliance management experience, and a commitment to student success, with hands-on experience using

Qualifications

• Healthcare experience and familiarity with clinical health requirements.
• Experience with compliance management and student records administration.
• Strong organizational and analytical skills with attention to detail.
• Excellent communication and interpersonal abilities for working with students and faculty.

Responsibilities

• Oversight of Records: manage student records related to clinical health requirements (immunizations, background checks, certifications).
• Data Tracking: use data systems to track compliance status and generate reports for program leadership.
• One-on-One Guidance: assist students with compliance questions and expectations.
• Education on Requirements: deliver sessions or materials on compliance standards and procedures.
• Conduct Audits: perform audits to ensure adherence to policies and achieve high compliance rates.
• CastleBranch Management: act as primary resource for CastleBranch to manage health compliance data.
• System Optimization: identify improvements for data management and reporting in CastleBranch.
• Interdepartmental Collaboration: coordinate with faculty, clinical coordinators, and staff to align on requirements.
• Reporting: prepare and present compliance insights to leadership for strategic decisions.
• Process Evaluation: evaluate procedures and implement best practices for efficiency.

Skills

Healthcare experience

Compliance management

Student records administration

Data analysis

Communication skills

Tools

CastleBranch

Job description

Dental Hygiene Program - Clinical Operations Administrator

Description

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College -

We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

20,000 Students

10 Campuses

Competency Based Education

Online

We are seeking a detail-oriented and proactive Clinical Operations Administrator to manage student data and oversee compliance with clinical health requirements for our Dental Hygiene program. This role is vital in ensuring that all students meet the necessary health and regulatory standards to participate in clinical placements. The ideal candidate will possess strong communication skills, expertise in compliance management, and a commitment to supporting student success.

Responsibilities:

• Oversight of Records: Responsible for the comprehensive management of student records related to clinical health requirements, including immunizations, background checks, and certifications. Ensure all documentation is complete, accurate, and up to date.
• Data Tracking: Utilize data management systems to track student compliance status and generate reports for program leadership. Identify trends and potential areas for improvement based on compliance data.
• One-on-One Guidance: Work closely with individual students to address compliance-related questions and concerns. Provide personalized support to help students understand and fulfill their clinical health requirements.
• Education on Requirements: Develop and deliver informative sessions or materials to educate students on the necessary compliance standards and procedures, ensuring they are well-informed about their responsibilities.
• Conduct Audits: Regularly perform compliance audits of student records to verify adherence to institutional policies and regulatory standards. Ensure that the program maintains a compliance rate of 90% or higher.
• Follow-Up Actions: Identify any compliance deficiencies during audits and implement follow-up actions to rectify issues. Collaborate with students and faculty to ensure timely resolution of any non-compliance.
• CastleBranch Management: Serve as the primary resource for CastleBranch, utilizing this platform to manage student health compliance data effectively. Maintain expert-level knowledge of the system to assist students and faculty in navigating compliance requirements.
• System Optimization: Continuously seek opportunities to optimize the use of CastleBranch for data management and reporting. Stay updated on system enhancements and features to improve compliance tracking processes.
• Interdepartmental Collaboration: Work closely with faculty, clinical coordinators, and administrative staff to ensure alignment on compliance requirements and to address any challenges that may arise. Foster a collaborative environment focused on student success.
• Reporting: Prepare and present compliance reports to program leadership, highlighting trends, challenges, and areas for improvement. Use data-driven insights to inform strategic decision-making regarding compliance initiatives.
• Process Evaluation: Participate in ongoing evaluation of compliance processes and procedures to identify opportunities for improvement. Recommend and implement best practices to enhance efficiency and effectiveness in managing student compliance.
• Feedback Mechanism: Establish a feedback loop with students and faculty to gather insights on compliance processes. Use this information to refine procedures and ensure they meet the needs of all stakeholders.

Requirements

Experience

• Healthcare experience
• Proven experience in compliance management, student records administration, or a related role in healthcare or education.
• Strong organizational and analytical skills, with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with a focus on building supportive relationships.