Clinical Operations Administrator - Dental Hygiene

South College; Nashville (TN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College is seeking a detail-oriented Clinical Operations Administrator for the Dental Hygiene program in Nashville. The role focuses on managing student clinical health data and ensuring compliance with health requirements for clinical placements.

You will work closely with faculty and administrative staff to educate students, perform audits, and improve data-driven compliance processes to support student success and program integrity.

Qualifications

• Healthcare experience in a regulatory/records context.
• Experience managing student/clinical records and compliance data.
• Strong organizational and analytical skills with multi-tasking ability.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee management of student clinical health records (immunizations, background checks, certifications).
• Track compliance status using data systems and generate leadership reports.
• Provide one-on-one guidance to students on health requirements.
• Educate students on necessary compliance standards and procedures.
• Conduct compliance audits of student records to meet 90%+ compliance rates.
• Collaborate with faculty and staff to resolve non-compliance issues.
• Manage CastleBranch data and optimize its use for reporting.
• Prepare and present compliance reports to program leadership.

Skills

Compliance management

Data tracking

Records administration

Healthcare experience

Interpersonal communication

Tools

CastleBranch

Job description

Dental Hygiene Program - Clinical Operations Administrator

Job Type: Full-time

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

20,000 Students

10 Campuses

Competency Based Education

Online

We are seeking a detail-oriented and proactive Clinical Operations Administrator to manage student data and oversee compliance with clinical health requirements for our Dental Hygiene program. This role is vital in ensuring that all students meet the necessary health and regulatory standards to participate in clinical placements. The ideal candidate will possess strong communication skills, expertise in compliance management, and a commitment to supporting student success.

Responsibilities

• Oversight of Records: Responsible for the comprehensive management of student records related to clinical health requirements, including immunizations, background checks, and certifications. Ensure all documentation is complete, accurate, and up to date.
• Data Tracking: Utilize data management systems to track student compliance status and generate reports for program leadership. Identify trends and potential areas for improvement based on compliance data.
• One-on-One Guidance: Work closely with individual students to address compliance-related questions and concerns. Provide personalized support to help students understand and fulfill their clinical health requirements.
• Education on Requirements: Develop and deliver informative sessions or materials to educate students on the necessary compliance standards and procedures, ensuring they are well-informed about their responsibilities.
• Conduct Audits: Regularly perform compliance audits of student records to verify adherence to institutional policies and regulatory standards. Ensure that the program maintains a compliance rate of 90% or higher.
• Follow-Up Actions: Identify any compliance deficiencies during audits and implement follow-up actions to rectify issues. Collaborate with students and faculty to ensure timely resolution of any non-compliance.
• CastleBranch Management: Serve as the primary resource for CastleBranch, utilizing this platform to manage student health compliance data effectively. Maintain expert-level knowledge of the system to assist students and faculty in navigating compliance requirements.
• System Optimization: Continuously seek opportunities to optimize the use of CastleBranch for data management and reporting. Stay updated on system enhancements and features to improve compliance tracking processes.
• Interdepartmental Collaboration: Work closely with faculty, clinical coordinators, and administrative staff to ensure alignment on compliance requirements and to address any challenges that may arise. Foster a collaborative environment focused on student success.
• Reporting: Prepare and present compliance reports to program leadership, highlighting trends, challenges, and areas for improvement. Use data-driven insights to inform strategic decision-making regarding compliance initiatives.
• Process Evaluation: Participate in ongoing evaluation of compliance processes and procedures to identify opportunities for improvement. Recommend and implement best practices to enhance efficiency and effectiveness in managing student compliance.
• Feedback Mechanism: Establish a feedback loop with students and faculty to gather insights on compliance processes. Use this information to refine procedures and ensure they meet the needs of all stakeholders.

Requirements and Experience

• Healthcare experience
• Proven experience in compliance management, student records administration, or a related role in healthcare or education.
• Strong organizational and analytical skills, with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with a focus on building supportive relationships.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.