Clinical Operations Administrator

Daybreak Inc.; Dayton (OH); On-site; USD 60,000 - 78,000; Full time

Job summary

Daybreak Inc. in Dayton, OH is seeking a Clinical Operations Administrator to oversee operational, quality assurance, and compliance activities within our behavioral health programs.

The role emphasizes HIPAA privacy, data tracking, chart audits, and accurate clinical documentation to support high‑quality client care. Responsibilities include coordinating the Quality and Compliance Committee, tracking outcomes, monitoring productivity, and aiding accreditation processes.

Qualifications

• Bachelor’s degree in healthcare administration, human services, social work, business administration or related field.
• Minimum 3 years of clinical operations, quality assurance, or medical records experience in behavioral health or social services.

Responsibilities

• Coordinate, facilitate, and participate in the agency’s Quality and Compliance Committee; prepare data reports, document minutes, track actions.
• Process and audit medical records in compliance with HIPAA and 42 CFR Part 2.
• Oversee clinical tracking for DA completions, Medicaid tracking, and service eligibility.
• Log, track, and analyze incident reports; perform trend analysis and summarize findings for quality reviews.
• Monitor clinician productivity metrics and design reports to guide administrative decisions.
• Assist with licensing, audits, and accreditation processes (e.g., CARF, Joint Commission).
• Provide onboarding on EHR documentation workflow and compliance for new staff.

Skills

Regulatory compliance

HIPAA knowledge

Quality assurance

Data reporting

Education

Bachelor’s degree in Healthcare/Related field

Tools

EHR systems

Job description

Clinical Operations Administrator# Clinical Operations AdministratorDayton, OH 45402Start Date 10/22/2026## OverviewPosition TypeFull TimeJob ShiftFirstEducation LevelBachelor's degreeCategoryNonprofit - Social Services## Description**Position Summary**The Clinical Operations Administrator plays a pivotal operational, quality assurance, and compliance oversight role within the organization. This position is responsible for administering critical clinical workflows, maintaining rigorous data tracking, ensuring regulatory compliance, and upholding client rights. By monitoring productivity, auditing medical records, and tracking outcomes, the Clinical Operations Administrator directly supports high-quality client care, streamlined clinical service delivery, and organizational accountability.**Duties and Responsibilities*** Coordinate, facilitate, and actively participate in the agency’s Quality and Compliance Committee; prepare data reports, document minutes, track action items, and ensure alignment with state and accreditation standards.* Process incoming and outgoing medical record requests in strict adherence to HIPAA and 42 CFR Part 2 privacy rules; perform systematic chart audits to monitor documentation timeliness, accuracy, and clinical compliance.* Oversee clinical tracking mechanisms to monitor GOSH form compliance, Diagnostic Assessment (DA) completions, and Medicaid application and prior authorization tracking to ensure continuous service eligibility and seamless care delivery.* Log, track, and analyze incident reports across programs; conduct trend analysis, ensure proper corrective actions, and summarize findings for quality review.* Productivity & Outcome Data Monitoring: Monitor clinician productivity metrics, service utilization, and treatment and grant outcome data; design and maintain operational reports/dashboards to guide administrative decisions.* Oversee the administrative implementation of the resident incentive and privilege program, ensuring consistent, objective application and proper clinical documentation.* Manage the distribution, auditing, inventory, and record-keeping for client bus passes and transportation assistance programs.* Assist leadership during state licensing, third-party audits, and accreditation review processes (e.g., CARF, Joint Commission).* Provide technical assistance, EHR documentation workflow guidance, and compliance onboarding for new clinical personnel.* Collaborate with Finance, and Case Management to resolve prior authorization, enrollment, or documentation discrepancies.* Perform general administrative support for clinical leadership as requested and participate in special operational projects.## Qualifications* Education: Bachelor’s degree in Healthcare Administration, Human Services, Social Work, Business Administration, or related healthcare fields required.* Experience: Minimum of 3 years of professional experience in clinical operations, quality assurance, or medical records administration within a behavioral health, residential, or social services setting.* Licensure / Certification (Preferred): Professional license in social work or counseling (e.g., LSW, LPC) or certified healthcare data/records credentials (RHIT, CHDA) preferred.