Clinical Office Specialist I and II (CNA/Phlebotomist/EMT-B)

Shelby American, Inc.; Layton (UT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Clinical Office Specialist to join their dynamic team. This role involves interacting with patients, scheduling appointments, and performing vital signs, all while ensuring a smooth office flow. The ideal candidate will possess a CNA, EMT-B, or Phlebotomy certification and have a passion for providing excellent patient care. If you're ready to make a difference in a supportive environment that values teamwork and communication, this opportunity is perfect for you. Join a team that prioritizes patient needs and fosters professional growth in a well-structured medical setting.

Benefits

$250 hiring bonus

Qualifications

• CNA, EMT-B, or Phlebotomy certification required.
• 1+ years of healthcare experience preferred.

Responsibilities

• Respond to patient calls and schedule appointments.
• Perform vital signs and obtain medical histories.
• Assist with office duties as needed.

Skills

Good communication skills

Ability to prioritize patients

Organization skills

Understanding of vital signs

Education

CNA certification

Basic EMT certification

Phlebotomy certification

Tools

NextGen

Standard medical exam equipment

Job description

Description

$250 hiring bonus!

Tanner Clinic has an immediate opening for a Clinical Office Specialist I, or II requiring at least one of the following certifications: CNA/Phlebotomy/EMT-B.

Locations:

• East Layton
• Layton Antelope A
• Layton Antelope B
• South Ogden

Specialties available:

• PRN-FT/PT (either Phlebotomy, CNA or EMT-B required)
• Orthopedics-PT (either Phlebotomy, CNA or EMT-B required)
• Gastroenterology-FT (either Phlebotomy, CNA or EMT-B required)
• General Surgery-FT (either Phlebotomy, CNA or EMT-B required)

Responsibilities:

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.
• Room patients, perform vital signs and obtain patient medical histories.
• Stocking/cleaning exam rooms and office.
• No invasive procedures approved – phlebotomy, injections, IV’s, catheters, etc.
• Phlebotomy work if certified.
• Other duties approved by supervisor.

Requirements

• Education: CNA certification or Basic EMT certification or Phlebotomy certification required.

Other Requirements:

• One or more years health care experience preferred.
• Regular and reliable attendance is an essential function of the job.

Performance Requirements:

• Knowledge:
• Understand prior authorizations and the referral process.
• Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
• Complete credentialing test yearly.
• Skills:
• Good communication skills.
• Understand and perform blood pressure measurements and vital signs.
• Abilities:
• Able to work in stressful situations.
• Able to prioritize patients and needs of office.
• Good organization skills including able to maintain office flow.
• Develop and maintain effective working relationships with co-workers and Providers.

Equipment Operated:

• Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.

Work Environment:

• Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.

Mental/Physical Requirements:

• Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
• Must be able to lift up to 30 pounds of supplies.
• Occasional stress from dealing with many staff and patients.