Clinical Office Specialist I and II (CNA/Phlebotomist/EMT-B)

Tanner Clinic; Layton (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is looking for a Clinical Office Specialist to join their team in Layton. This role is essential for ensuring smooth office operations, including scheduling appointments, responding to patient inquiries, and assisting with vital signs. The ideal candidate will possess a CNA, EMT-B, or Phlebotomy certification and have a passion for patient care. This position offers a dynamic work environment where your contributions will directly impact patient experiences and office efficiency. If you're seeking a rewarding career in healthcare with opportunities for growth, this is the perfect role for you.

Qualifications

• CNA, EMT-B, or Phlebotomy certification required.
• 1+ years healthcare experience preferred.

Responsibilities

• Receive calls and respond to patient concerns.
• Schedule appointments and obtain prior authorizations.
• Assist with office duties and perform vital signs.

Skills

Blood pressure measurement

Patient prioritization

Good organization skills

Education

CNA certification

Basic EMT certification

Phlebotomy certification

Tools

NextGen

Standard medical exam equipment

Job description

Clinical Office Specialist I and II (CNA/Phlebotomist/EMT-B)

Tanner Clinic has an immediate opening for a Clinical Office Specialist I, or II requiring at least one of the following certifications: CNA/Phlebotomy/EMT-B.

Locations

Layton Antelope A

Layton Antelope B

PRN - FT/PT (either Phlebotomy, CNA or EMT-B required)

Orthopedics - FT (either Phlebotomy, CNA or EMT-B required)

Responsibilities

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physician.
• Assist with other office duties as needed.
• Room patients, perform vital signs and obtain patient medical histories.
• Stocking/cleaning exam rooms and office.
• No invasive procedures approved - phlebotomy, injections, IV's, catheters, etc.
• Phlebotomy work if certified.
• Other duties approved by supervisor.

Requirements

Education

• CNA certification or Basic EMT certification or Phlebotomy certification required.

Other Requirements

• One or more years health care experience preferred.
• Regular and reliable attendance is an essential function of the job.

Performance Requirements

Knowledge

• Understand prior authorizations and the referral process.
• Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
• Complete credentialing test yearly.

Skills

• Understand and perform blood pressure measurements and vital signs.

Abilities

• Able to work in stressful situations.
• Able to prioritize patients and needs of office.
• Good organization skills including able to maintain office flow.
• Develop and maintain effective working relationships with co-workers and Providers.

Equipment Operated

• Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.
• Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.

Mental/Physical Requirements

• Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
• Must be able to lift up to 30 pounds of supplies.
• Occasional stress from dealing with many staff and patients.