Clinical Office Specialist I and II (CNA/Phlebotomist/EMT-B)

Tannerclinic; Clinton (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a Clinical Office Specialist to enhance patient care and office efficiency. This role involves handling patient inquiries, scheduling appointments, and performing vital signs, ensuring a smooth workflow in a dynamic medical office environment. The ideal candidate will possess a CNA, EMT-B, or Phlebotomy certification and have excellent communication and organizational skills. With a focus on patient interaction and support, this position offers a rewarding opportunity to contribute to the healthcare community. Join a team dedicated to providing exceptional care and support in a well-structured and supportive setting.

Benefits

$250 hiring bonus

Qualifications

• CNA, EMT-B, or Phlebotomy certification required.
• 1+ years of health care experience preferred.

Responsibilities

• Receive calls and respond to patient concerns.
• Schedule follow-up appointments for physicians.
• Perform vital signs and obtain patient medical histories.

Skills

Good communication skills

Blood pressure measurements

Vital signs assessment

Organization skills

Ability to work under stress

Education

CNA certification

Basic EMT certification

Phlebotomy certification

Tools

NextGen health information management system

Standard medical exam equipment

Job description

$250 hiring bonus!

Tanner Clinic has an immediate opening for a Clinical Office Specialist I or II requiring at least one of the following certifications: CNA, Phlebotomy, or EMT-B.

Locations:

• Westside (Clinton)
• Layton Antelope A
• Layton Antelope B

Specialties available:

• PRN - FT/PT (either Phlebotomy, CNA, or EMT-B required)
• Orthopedics - FT (either Phlebotomy, CNA, or EMT-B required)

Responsibilities:

• Receive phone calls and respond to patient concerns.
• Obtain prior authorizations for prescriptions and procedures.
• Schedule follow-up appointments for physicians.
• Assist with other office duties as needed.
• Room patients, perform vital signs, and obtain patient medical histories.
• Stock and clean exam rooms and office.
• No invasive procedures approved – phlebotomy, injections, IVs, catheters, etc.
• Phlebotomy work if certified.
• Other duties approved by supervisor.

Requirements:

Education:

• CNA certification, Basic EMT certification, or Phlebotomy certification required.

Other Requirements:

• One or more years of health care experience preferred.
• Regular and reliable attendance is an essential function of the job.

Performance Requirements:

Knowledge:

• Understand prior authorizations and the referral process.
• Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
• Complete credentialing test yearly.

Skills:

• Good communication skills.
• Understand and perform blood pressure measurements and vital signs.

Abilities:

• Able to work in stressful situations.
• Able to prioritize patients and needs of office.
• Good organization skills including the ability to maintain office flow.
• Develop and maintain effective working relationships with co-workers and Providers.

Equipment Operated:

• Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.

Work Environment:

• Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.

Mental/Physical Requirements:

• Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
• Must be able to lift up to 30 pounds of supplies.
• Occasional stress from dealing with many staff and patients.