Clinic Operations & Billing Administrator

River Valley Behavioral Health; Wilmington (NC); On-site; USD 21,855 - 31,127; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits (health, dental

Vision, Telehealth)

Paid time off + 9 holidays

Retirement plan options

Tuition reimbursement + CEUs

Clinical supervision

Wellness & EAP programs

Mileage reimbursement for work related

Job summary

River Valley Behavioral Health in Wilmington, NC seeks an experienced Office Administrator to support executive leadership and ensure smooth clinic operations across client services, billing, authorizations, staffing, QA, HR, and IT. You will lead daily administrative tasks, manage referrals, verify insurance, and coordinate schedules.

The role emphasizes ownership, problem solving, and a proactive approach in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED.
• Strong administrative and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Typing speed of at least 40 words per minute.
• Positive, respectful, and professional approach with clients, families, staff, and visitors.

Responsibilities

• Manages new referrals for potential clients.
• Oversees and details patient services from intake through discharge; verifies insurance.
• Schedules with appropriate provider and coordinates authorizations.
• Oversees billing codes and interacts with payers as needed.
• Inputs daily schedules for clients and staff; coordinates with clinic staff on scheduling.
• Provides support for HR, QA, and IT activities as needed.

Skills

Administrative skills

Organizational skills

Communication skills

Customer service

Typing 40 wpm

Confidentiality

Multitasking

Education

High School Diploma or GED

Job description

River Valley Behavioral Health in Wilmington, NC seeks an experienced Office Administrator to support executive leadership and ensure smooth clinic operations across client services, billing, authorizations, staffing, QA, HR, and IT. You will lead daily administrative tasks, manage referrals, verify insurance, and coordinate schedules.

The role emphasizes ownership, problem solving, and a proactive approach in a fast-paced healthcare environment.