Clinical Nurse II-Urology (triage)

Duke PF; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Duke Health is seeking a Clinical Nurse II for the Duke Triangle Urology clinic in Durham, NC. You will be integral to the healthcare team, delivering direct and indirect patient care and coordinating clinic operations.

Responsibilities include telephone triage, MyChart message management, and mentoring staff. A BSN or higher is preferred, with NC RN licensure and BLS required, plus at least 12 months of experience.

Qualifications

• Graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program is required.
• Current RN licensure in North Carolina (or compact) with BLS.
• Minimum of 12 months of relevant clinical experience.
• All RN without a BSN must enroll in a BSN program within two years and complete it within seven years.

Responsibilities

• Provide direct and indirect patient care in the Duke Triangle Urology clinic.
• Perform telephone triage and manage MyChart messages.
• Assist other nursing staff and serve as charge nurse for a unit as assigned.
• Monitor the environment of care and maintain equipment and materials.
• Support staff development as a preceptor and mentor learners.
• Identify opportunities for clinical or operational performance improvement.

Education

BSN or Associate's Degree in Nursing or Nursing Diploma

Tools

RN licensure in NC

BLS certification

Job description

At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

Clinical Nurse II- Duke Triangle Urology Associates

Location: Durham, NC

Job Summary: We are seeking a Clinical Nurse II in our Duke Triangle Urology clinic located in Durham, NC to be an integral member of the healthcare team and provide direct and indirect care to patients.

Job Duties and Responsibilities:

• This nursing position will focus on telephone triage, MyChart message management, and cross‑training in basic clinic functions.
• This role will involve message management via MyChart and patient communication by phone.
• Assist other nursing personnel in the delivery of nursing care and act as team leader or charge nurse for a group of patients or an entire unit as assigned.
• Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.
• Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
• Act as preceptor and support the development of other staff and formal learners.
• Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.
• Perform other related duties incidental to the work described herein.

Job Eligibility Requirements:

• Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program.
• All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.
• Twelve months of appropriate clinical experience is required.
• Must have current or compact RN licensure in the state of North Carolina. BLS required.

Job Schedule:

Monday‑Friday business hours with no evenings, weekends or Duke scheduled holidays.

Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.