Clinical Navigator: Referrals & Rehab Growth

PAM Health Warm Springs Rehabilitation Hospital of Westover Hills; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Employee Assistance Program

Flexible spending accounts

Health savings accounts

Life and Disability insurance

Tuition assistance

Prescription coverage

Referral bonus

401(k) with employer match

Paid time off

Job summary

PAM Health Warm Springs Rehabilitation Hospital of Westover Hills in San Antonio, TX is seeking a Clinical Navigator who will be the face of the hospital, cultivate referral relationships, and coordinate patient assessments to support admissions and discharge planning.

Candidates should have a health-related degree, hold current licensure in a related field, and at least two years of relevant experience, ideally in rehabilitation or LTAC, with marketing experience preferred.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships, manages assigned territory, and completes patient assessments.
• Makes sales contacts as well as analysis of referral and admission data from assigned territory.
• Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
• Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Skills

Relationship cultivation

Sales contacts

Territory management

Education

Health-related degree

Current licensure in nursing/therapy fields

Job description

PAM Health Warm Springs Rehabilitation Hospital of Westover Hills in San Antonio, TX is seeking a Clinical Navigator who will be the face of the hospital, cultivate referral relationships, and coordinate patient assessments to support admissions and discharge planning.

Candidates should have a health-related degree, hold current licensure in a related field, and at least two years of relevant experience, ideally in rehabilitation or LTAC, with marketing experience preferred.