Clinical Navigator - FT Days | Dover Rehab

PAM Health Rehabilitation Hospital of Dover; Dover (DE); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental and vision

401(k) with match

Paid time off

Tuition assistance

Referral bonus

Discount programs

Life and disability benefits

Résumé du poste

PAM Health Rehabilitation Hospital of Dover is seeking a Clinical Navigator to be the face of our hospital. You will cultivate referral relationships, manage assigned territory, and conduct patient assessments.

You will make sales contacts as well as analyze referral and admission data from the territory. Working with the Admissions Manager and nursing staff, you will facilitate referrals and admissions, and provide feedback for program development to improve customer service and satisfaction

Qualifications

• Education and Training: Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsabilités

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and makes sales contacts.
• Analyzes referral and admission data from the assigned territory.
• Works with Admissions Manager and admission staff, as well as nursing and other internal/external staff to facilitate referrals and admissions.
• Provides feedback and recommendations for program development and quality improvement initiatives.
• Develops and maintains excellent relationships with stakeholders including patients, family members, physicians, nurses, discharge planners, case managers and payer representatives.

Connaissances

Relationship building

Sales/Marketing

Healthcare knowledge

Territory management

Formation

Health-related bachelor's degree

Current licensure in nursing or therapy fields

Description du poste

Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

• Education and Training: Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.