Clinical Mental Health Supervisor

Pioneer Human Services; Oak Harbor (WA); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

Dependent Care FSA

Life insurance

AD&D insurance

Disability coverage

Tuition assistance

Retirement plan

Employee recognition

Public transportation discounts

EAP

Job summary

Pioneer Human Services seeks a Clinical Mental Health Supervisor to lead program oversight, supervise clinicians, and ensure quality care across locations in Washington state.

You will coordinate admissions, assessments, and treatment planning while maintaining regulatory and contractual standards and supporting staff development and interdisciplinary collaboration.

Qualifications

• Independent Mental Health license (LMFT, LICSW, LMHC).
• Ability to supervise Behavioral Health Clinicians and other staff.
• Knowledge of WAC regulations and accreditation standards.
• Willingness to work with residents who have substance use and mental health disorders.

Responsibilities

• Program oversight and service delivery, including admissions, assessments, and care planning.
• Provide direct treatment services in accordance with regulations and contracts.
• Supervise staff and contract agencies.
• Staff training and public information; chair interdisciplinary team meetings.
• Ensure quality assurance and policy development.

Skills

Clinical supervision

De-escalation

Confidentiality compliance

Electronic records management

Education

Independent Mental Health license (LMFT, LICSW, LMHC)

Job description

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Clinical Mental Health Supervisor with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are our most valuable asset. That's why we're proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Compensation:

New hires for this position typically start between $42.27 and $56.36 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits That Invest in You

At Pioneer, we offer a comprehensive benefits package designed to support your health, financial well-being, and continued growth.

Health & Wellness Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account

Financial Protection

• Employer-provided life insurance
• Accidental Death & Dismemberment (AD&D) insurance
• Disability coverage

Invest in Your Future

• Front-Loaded Tuition Assistance
• Retirement Plan
• Employee recognition programs
• Public transportation discounts
• Employee Assistance Program (EAP)

Join Pioneer and build more than a career. Be part of a team that supports your well-being, recognizes your contributions, and invests in your future.

Benefit eligibility, coverage, contributions, and program provisions are subject to the terms of the applicable benefit plans and policies.

WHAT YOU'LL DO

The Clinical MH Supervisor is responsible for the overall management, program integrity, planning, coordination, program auditing, clinical management, customer relations and other administrative functions at identified locations. This position provides Clinical Supervision to Behavioral Health Clinicians, Peer Support Specialists, and other Mental Health services staff. WAC 388-877-0200 defines "Clinical supervision" as regular and periodic activities performed by an appropriate level of professional for clinical staff. Clinical supervision includes review of assessment, diagnostic formulation, treatment planning, progress toward continuation of services, authorization of care, and the direct observation of the delivery of clinical care. This position supports the Residential Services Division of Pioneer Human Services by ensuring the provision of quality and cost-effective behavioral health services.

This position supervises employees and provides clinical supervision.

• Independent Mental Health license (LMFT, LICSW, LMHC)

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Oversight and Service Delivery

• Conducts and approves Admission/Discharges.
• Oversees the assessment of the appropriateness of all clients in program.
• Supervises the intake assessment process.
• Supervises all discharge and continuing care planning procedures.
• Provides direct treatment services to clients in accordance with WAC regulations, accreditation, and or contracting entities.
• Oversees the design and provision of all educational, therapeutic, and case management services.
• Monitors treatment and continuing care-planning system.
• Sup­vises and monitors the delivery of services by contract agencies.

Resource Deployment and Development

• Implements personnel management processes pertaining to recruitment, selection, orientation, training, supervision and evaluation of program staff, volunteers, and student interns.
• Ensures that Clinical staff meet and maintain credentialing requirements and assists in the review of clinical privileges in conformance with any clinical privileging procedures.
• Assists with the negotiation of purchase of service contracts, as directed.
• Orients consultants under contract to program as directed.
• Promotes and models teamwork and collaboration.

Financial Management

• Supports budget activities under the leadership of the MHCSF Director

Quality Assurance

• Develops, implements, and maintains Quality Assurance standards and practices including quality assurance tracking systems for unit performance measures.
• Develops and maintains quality of care consistent with or exceeding standards set by State of Washington regulations, and any other accrediting and/or contracting bodies.
• Provides clinical supervision in accordance with WAC regulations, accreditation and/or contracting entities.
• Works in collaboration with program leadership and PHS Quality Improvements and Risk Management (QIRM) Department to develop program policies and procedures.
• Establishes and/or modifies policies and procedures that maximize the safety and welfare of the clients, staff, and visitors to each program.

Staff Training and Public Information and Education

• Provides orientation and training for staff and interns, as needed.
• Provides information presentations to enhance program image and further integrate the program within the community-at-large.
• Provides consultation and educational presentations on behalf of the agency and program and engages in other activities that contribute to the field of outpatient treatment.
• Engages in clear, consistent, and professional communication with all residents, program staff, service providers and community members.
• Chairs interdisciplinary team meetings.
• Attends administrative staff meetings.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of electronic records management
• Ability to de-escalate situations.
• Ability to follow confidentiality rules and agency policies and procedures.
• Willingness to work with residents who have both substance use and mental health disorders; ability to show compassion and professionalism with residents who may be angry, depressed, distraught, frustrated, suicidal, and/or under the influence of