Clinical Medical Assistant & Patient Care Liaison

National-Spine-and-Pain-Center; Fredericksburg (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

National-Spine-and-Pain-Center is seeking a Medical Assistant to greet patients, prepare them for care, and support the provider team with procedures in a fast-paced clinic. You will manage patient flow, relay messages, and document vital information to ensure high-quality care.

The role requires excellent patient care, strong organizational skills, and knowledge of HIPAA/OSHA regulations. Office software proficiency and EMR use are essential, with on-site duties in Virginia.

Qualifications

• High school diploma or GED required or equivalent.
• Medical Assisting program preferred; alternatively 2+ years MA experience.
• Minimum 1 year direct MA experience in a clinical setting.
• Ability to take vital signs.
• General healthcare knowledge and terminology.

Responsibilities

• Greet patients in waiting areas and exam rooms.
• Prepare patients for care and maintain comfort and safety.
• Manage patient flow and liaise between providers and patients.
• Relay clinical messages and document patient information.
• Prepare and clean exam/procedure/recovery rooms.
• Document patient charts and review medications, allergies, and orders.
• Provide discharge instructions and educational materials.
• Assist with follow-up calls and administrative duties as needed.
• Adhere to infection control, HIPAA, OSHA, and NSPC policies.

Skills

Vital signs

Healthcare terminology

Infection control knowledge

HIPAA/OSHA knowledge

Multi-tasking

Microsoft Office

Electronic Medical Records

Communication with patients

Medical terminology

Insurance criteria knowledge

Attention to detail

Patient care skills

Education

High school diploma or GED

Medical Assisting program preferred

2+ years MA experience

Tools

Microsoft Office Suite

EMR / scheduling systems

Job description

National-Spine-and-Pain-Center is seeking a Medical Assistant to greet patients, prepare them for care, and support the provider team with procedures in a fast-paced clinic. You will manage patient flow, relay messages, and document vital information to ensure high-quality care.

The role requires excellent patient care, strong organizational skills, and knowledge of HIPAA/OSHA regulations. Office software proficiency and EMR use are essential, with on-site duties in Virginia.