Clinical Manager & Therapist (Hybrid)

Ellie Mental Health - 144; Clarkston (MI); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Flexible schedule

Vision insurance

Dental insurance

Job summary

Ellie Mental Health–Clarkston is seeking a licensed clinician to serve as Clinical Manager, a hands-on leadership role blending therapy with management responsibilities, maintaining a caseload, and guiding clinical staff.

This full-time position requires coordinating scheduling, ensuring compliance, overseeing workflows, and contributing to clinic growth while providing outpatient psychotherapy. Hybrid work options with in-person and telehealth.

Qualifications

• Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field
• Current, unrestricted Michigan clinical license in good standing (LMSW/LPC/LMFT/LP)
• Ability and willingness to maintain an active therapy caseload while performing management duties
• Experience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentation
• Demonstrated leadership, organization, sound judgment, problem-solving, and follow-through
• Knowledge of Michigan behavioral-health regulations, HIPAA, and documentation requirements
• Strong communication, time-management, interpersonal, and conflict-resolution skills
• Proficiency with Microsoft 365 and EHR systems; Valant experience preferred

Responsibilities

• Maintain the required caseload and appointment availability
• Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy
• Complete notes, treatment plans, risk documentation, and other records accurately and on time
• Respond to referrals, support retention, and follow up after cancellations
• Provide ethical, inclusive care within professional scope and competence
• Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance
• Support accountability, professional development, employee engagement, and performance-improvement efforts
• Coordinate staff meetings, case consultation, training, and internal communication
• Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding
• Support interns and limited-license clinicians as assigned
• Provide leadership coverage and respond promptly to staff and client concerns
• Coordinate staffing and ensure clinic coverage 9:00 a.m. – 7:00 p.m., Mon–Fri
• Monitor scheduling availability and support clinicians in meeting caseload expectations
• Manage operational requests, leadership task lists, facilities, supplies, workflows, and projects
• Oversee Valant, scheduling tools, iPlum, receptionist application, and related technology
• Support clinical standards, ethical care, documentation compliance, and quality improvement
• Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements
• Conduct policy and workflow audits and help update handbooks and procedures
• Investigate and respond to client grievances
• Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections
• Support clinician recruitment and clinic-capacity planning
• Coordinate community engagement, networking, referral development, and outreach
• Assist with marketing, social media, Uberall, newsletters, and public relations
• Monitor performance data and identify opportunities to improve access, retention, revenue, and operations
• Support grant applications, funding reports, and other approved growth initiatives

Job description

Ellie Mental Health–Clarkston is seeking a licensed clinician to serve as Clinical Manager, a hands-on leadership role blending therapy with management responsibilities, maintaining a caseload, and guiding clinical staff.

This full-time position requires coordinating scheduling, ensuring compliance, overseeing workflows, and contributing to clinic growth while providing outpatient psychotherapy. Hybrid work options with in-person and telehealth.