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Jupiter Medical Center is seeking a Clinical Manager to coordinate supervision and operations for the NICU, overseeing RNs, aides and unit secretaries, and coordinating care with providers as needed.
The position requires Florida RN licensure, a BSN (Masters preferred), and leadership experience in Level III neonatal care. Responsibilities include staffing, QA, payroll, and budget management, with emphasis on patient satisfaction and evidence-based practice.
Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.
Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).
The Clinical Manager will coordinate all supervisory and operational duties for the unit, overseeing registered nurses, nursing aides and unit secretaries, and coordinating care with providers as needed. The Clinical Manager delegates assignments, assign tasks, and evaluates employee job performance, keeping staff up to date with current developments in the speciality, evaluaiton of learning, coaching, mentoring as well as disciplining with the guidelines of JMC policies. Essential to the role will be to assist the Service Line Director with all operational functions, including but not limited to, staffing, QA, statistics, payroll, budget, and monitoring patient satisfaction through rounding and feedback to staff.
Ability to handle difficult situations in a way that promotes best outcomes for the patient while reducing the facility's overall cost-to-care.
The Clinical Manager ensures that the nursing process and theories, as well as principles of psycho-social and physical sciences, in assessing, planning, diagnosing, implementing, evaluating, and modifying patient care utilize evidence based practices. The Clinical Manager practices autonomously within professional nursing standards, the ANA Code of Ethics and the ANA Bill of Rights.
The Clinical Manager ensures quality outcomes and innovative practice in accordance with the Florida Nursing Practice Act and the Hospital/departmental policies. The Clinical Manager ensures clinical practice is in accordance with competency required for that area. This position is accountable for the quality of nursing services delivered by self and or others who are under the Clinical Managers direction. This is done through participation in quality assurance or performance improvement initiatives.
The Clinical Manager provides care in a collaborative manner with other disciplines to ensure optimal, individualized patient care and outcomes. In managing patient care, the Clinical Manager will encourage RNs to take a leadership role coordinating with the interdisciplinary team working in collaboration with other health team members to enhance patient outcomes.
Knowledge of community resources, general information of the healthcare system. Highly organized, empathetic, and capable of multitasking in a high-stressed environment. High ability to set priorities, conflict management, and time management. Pleasant personality and phone etiquette. Excellent verbal and written communication skills. High skill level in computer and other peripheral systems. Customer service and negotiation skills are a must.
Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
Ensures that information disseminated to staff is monitored for effectiveness and changed as needed.
Understands and enforces hospital and personnel policies and procedures.
Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
Performs other duties as assigned.
Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.
Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.
Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to a