Clinical Manager - Home Health

Rippling, Inc.; Stoneham (MA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

3 weeks PTO annually

4 weeks PTO after 2 years

Sick time 1 week per year

401(k) with employer match

Medical plans (HMO/PPO)

Job summary

Pathways Healthcare, a leading home health and hospice provider, is seeking an experienced Clinical Operations Leader in Massachusetts. You will guide the Center's clinical team, oversee admissions and scheduling, and drive quality, compliance, and patient outcomes.

In-person weekly meetings and remote collaboration foster a supportive, growth-focused culture. Applicants must hold an active MA RN/PT/OT license, with 2+ years direct clinical experience and supervisory aptitude.

Qualifications

• Active MA RN/PT/OT license required.
• Current BLS CPR certification.
• Minimum of two years direct clinical experience; home health preferred.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient with computers, tablets, smartphones, EMR systems, email.

Responsibilities

• Lead and support the Center's clinical team with day-to-day guidance and coaching.
• Oversee daily clinical operations including admissions, assignments, visits, staffing, and continuity of care.
• Lead daily clinical meetings in person once a week and virtually for the rest.
• Serve as a clinical resource for staff on care planning, documentation, and physician communication.
• Monitor patient care and documentation to improve quality and billing timeliness.
• Develop team members through feedback, case reviews, and ongoing education.
• Partner with Recruiting to identify staffing needs and participate in interviewing and onboarding.
• Monitor clinician schedules and caseloads balancing patient and staff needs.
• Support quality and safety initiatives including infection control and performance improvement.
• Collaborate with Admin, Marketing, and clinical leaders to support referrals and growth.

Skills

Leadership

Team management

Clinical supervision

Communication

Problem-solving

Education

Massachusetts RN/PT/OT license

BLS CPR certification

Tools

EMR systems

Job description

Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.

We are proud to have ranked in Boston Globe's Top Places to Work in Massachusetts and USA Today's Best Places to Work in the United States since 2023!

Why Join Pathways?

• Work in a supportive team environment and amazing corporate culture.
• Impact patients' lives directly by providing in-home care.
• Opportunities for continued growth and professional development.
• Job Type: Full Time
• Schedule: Monday - Friday
• Salary Range: $100,000.00 - $115,000.00

Responsibilities:

• Lead and support the Center's clinical team, providing day-to-day guidance, coaching, and problem-solving to help clinicians deliver exceptional patient care.
• Oversee daily clinical operations, including new admissions, patient assignments, visit completion, staffing needs, and continuity of care.
• Lead daily clinical meetings to keep the team connected, address patient needs, identify barriers, and coordinate priorities. (In person once per week and virtual the other four days)
• Serve as a clinical resource for staff, assisting with complex patient situations, care planning, documentation, physician communication, and other clinical needs.
• Monitor patient care and clinical documentation to promote quality, regulatory compliance, timely billing, and positive patient outcomes.
• Manage and develop team members through regular feedback, joint visits, case reviews, competency assessments, performance evaluations, recognition, and ongoing education.
• Partner with Recruiting and leadership to identify staffing needs and participate in interviewing, selecting, onboarding, and retaining clinical team members.
• Monitor clinician schedules, productivity, and caseloads while balancing patient needs, staff capacity, and appropriate use of per diem resources.
• Support quality and safety initiatives, including incident review, infection control, patient feedback, staff education, and performance improvement efforts.
• Collaborate with Administrative, Marketing, and other clinical leaders to support referrals, census growth, efficient operations, and a positive patient and employee experience.
• Maintain clinical competency and provide patient or joint visits when needed to support patients and team members.

Qualifications:

• This position requires candidates to hold an active RN, PT, or OT license in the state of Massachusetts.
• Maintain current BLS CPR certification.
• Minimum of two (2) years of direct clinical experience; home health preferred.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient with computers, tablets, smartphones, EMR systems, email, and other electronic systems.
• Ability to foster a positive and purposeful culture.
• Medical Coverage: Choice of HMO and PPO medical plans to meet the needs of you and your family
• Life Insurance: Employer-provided life insurance for added peace of mind
• Paid Time Off:
• 3 weeks of PTO annually, accrued throughout the year
• 4 weeks of PTO annually accrued throughout the year, after two years of service
• Sick Time: 1 week (40 hours) of paid sick time per year
• Short-Term Disability: 100% company-paid short-term disability coverage
• Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses
• 401(k) Retirement Plan with employer match
• Employee Assistance & Benefits Support through Bennie
• Voluntary Benefits including supplemental life, accident, and disability insurance
• 8 Paid Holidays observed annually
• Professional Development & Training Opportunities

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!