Clinical Manager - Home Health

Pathways Healthcare; Concord (MA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Mileage Reimbursement

3 weeks PTO annually

Paid Federal Holidays

401(k) Retirement Plan with employer 4

Blue Cross Blue Shield Medical, Dental

Dependent care FSA

Professional Development

Employee Assistance & Benefits Support

Voluntary Benefits

Job summary

Pathways Healthcare is seeking a Clinical Manager for the Home Health division in the Concord Center Territory. The role requires active MA licensure (RN/PT/OT) and BLS CPR, with at least two years of direct home health experience and supervisory skills.

You will lead a clinical team, oversee admissions and visit coordination, and ensure high-quality patient care. The position emphasizes teamwork, EMR proficiency, and a culture of continuous improvement, with a Monday–Friday 8:30–5:00 schedule

Qualifications

• Active MA RN, PT, or OT license required.
• Current BLS CPR certification required.
• Minimum of two years direct clinical experience; home health preferred.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient with computers, tablets, smartphones, EMR systems.
• Ability to foster a positive and purposeful culture.

Responsibilities

• Lead and support the Center's clinical team with day-to-day guidance, coaching, and problem-solving to help clinicians deliver exceptional patient care.
• Oversee daily clinical operations, including new admissions, patient assignments, visit completion, staffing needs, and continuity of care.
• Lead daily clinical meetings to keep the team connected, address patient needs, identify barriers, and coordinate priorities (in person weekly, virtual the other days).
• Serve as a clinical resource for staff, assisting with complex patient situations, care planning, documentation, physician communication, and other clinical needs.
• Monitor patient care and clinical documentation to promote quality, regulatory compliance, timely billing, and positive patient outcomes.
• Manage and develop team members through regular feedback, joint visits, case reviews, competency assessments, performance evaluations, recognition, and ongoing education.
• Partner with Recruiting and leadership to identify staffing needs and participate in interviewing, onboarding, and retaining clinical team members.
• Monitor clinician schedules, productivity, and caseloads while balancing patient needs, staff capacity, and appropriate use of per diem resources.
• Support quality and safety initiatives, including incident review, infection control, patient feedback, staff education, and performance improvement efforts.
• Collaborate with Administrative, Marketing, and other clinical leaders to support referrals, census growth, efficient operations, and a positive patient and employee experience.
• Maintain clinical competency and provide patient or joint visits when needed to support patients and team members.

Skills

Clinical leadership

Supervisory experience

Communication skills

EMR systems proficiency

Education

MA license (RN/PT/OT)

Tools

EMR systems

Job description

Pathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.

As one of the first home health agencies to adopt AI-assisted documentation, we're investing in tools that give our clinicians time back – saving 5 to 10 hours per week! We have made a deliberate decision not to raise our productivity expectations, so the patients and clinicians win in the end. Technology handles the paperwork and your clinical judgment stays at the center of every note!

We are proud to have ranked in

Boston Globe's Best Places to Work in Massachusetts and USA Today's Top Places to Work in the United States since 2023!

Job Description:

• Role: Clinical Manager - Home Health
• Service Area: Concord Center Territory
• Schedule: Monday - Friday (8:30-5:00pm)
• Job Type: Full Time

Qualifications:

• This position requires candidates to hold an active RN, PT, or OT license in the state of Massachusetts.
• Maintain current BLS CPR certification.
• Minimum of two (2) years of direct clinical experience; home health preferred.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient with computers, tablets, smartphones, EMR systems, email, and other electronic systems.
• Ability to foster a positive and purposeful culture.

Responsibilities:

• Lead and support the Center's clinical team, providing day-to-day guidance, coaching, and problem-solving to help clinicians deliver exceptional patient care.
• Oversee daily clinical operations, including new admissions, patient assignments, visit completion, staffing needs, and continuity of care.
• Lead daily clinical meetings to keep the team connected, address patient needs, identify barriers, and coordinate priorities. (In person once per week and virtual the other four days)
• Serve as a clinical resource for staff, assisting with complex patient situations, care planning, documentation, physician communication, and other clinical needs.
• Monitor patient care and clinical documentation to promote quality, regulatory compliance, timely billing, and positive patient outcomes.
• Manage and develop team members through regular feedback, joint visits, case reviews, competency assessments, performance evaluations, recognition, and ongoing education.
• Partner with Recruiting and leadership to identify staffing needs and participate in interviewing, selecting, onboarding, and retaining clinical team members.
• Monitor clinician schedules, productivity, and caseloads while balancing patient needs, staff capacity, and appropriate use of per diem resources.
• Support quality and safety initiatives, including incident review, infection control, patient feedback, staff education, and performance improvement efforts.
• Collaborate with Administrative, Marketing, and other clinical leaders to support referrals, census growth, efficient operations, and a positive patient and employee experience.
• Maintain clinical competency and provide patient or joint visits when needed to support patients and team members.

What We Offer:

• Mileage Reimbursement
• 3 weeks PTO annually accrued and 1 week paid sick time!
• Paid Federal Holidays (8 observed annually)
• 401(k) Retirement Plan with employer match
• Blue Cross Blue Shield Medical (Choice of HMO/PPO), Dental, Principal Vision and Life insurance
• 100% company-paid short-term disability coverage
• Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses
• Reduced Electronic Documentation Time!
• Professional Development & Training Opportunities
• Employee Assistance & Benefits Support through Bennie
• Voluntary Benefits including supplemental life, accident, and disability insurance

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!