Clinical Manager – Flow Cytometry/Hematology

Veterans in Healthcare; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Veterans in Healthcare is seeking a Clinical Manager for Flow Cytometry/Hematology in Boston, MA. The role involves ensuring operational efficiency, staffing, and training while maintaining compliance with regulatory agencies.

Successful candidates will possess a Bachelor’s in Medical Laboratory Science, at least 5 years of managerial experience, and ASCP certification. The position offers a competitive salary range of $110,000.00 – $150,000.00 USD annually.

Qualifications

• 5+ years of full-time experience; 3+ years in a related supervisory role required.
• ASCP certified generalist or categorical Technologist or equivalent accreditation.
• Demonstrates autonomy, critical thinking, and project leadership.

Responsibilities

• Ensures staffing and training in the section to meet clinical demands.
• Maintains compliance with all regulatory agencies.
• Manages budgets for multiple departments.

Skills

Decision Making

Problem Solving

Independence of Action

Written Communications

Oral Communications

Knowledge

Team Work

Customer Service

Education

Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science

MBA, MHA, MPH or related MS

Tools

Microsoft Office (especially Excel)

Job description

Clinical Manager – Flow Cytometry/Hematology
Boston, MA

Job Description:

Essential Responsibilities:

• Ensures staffing and training in the section, meets clinical demands and provider expectations for workload, including meeting turnaround time expectations; partners with Medical Technologist Leaders to ensure appropriate scheduling and manage fluctuating workflow.
• Communicates upcoming changes and the overall state of the Pathology Department and the Medical Center to staff; empowers employees to meet the Medical Center’s expectations; partners with the section Medical Director(s) to ensure patient care needs are met and serves as a liaison between medical and technical staff.
• Completes performance reviews in a timely manner, addresses employee concerns and suggestions to maintain high morale, acknowledges good performance, coaches under‑performing staff, and ensures all corrective actions are performed under Human Resources guidance.
• Selects and implements technology (instrumentation) with Medical Directors, Managers, and technical staff; addresses related issues including information systems, ensures changes are communicated and controlled; performs venipunctures, including blood culture collection and fingersticks, ensuring proper specimen ID/labeling and vein preservation techniques.
• Maintains compliance with all accrediting and regulatory agencies (CAP, CLIA, JCAHO), discipline specific standards such as AABB, including quality improvement, documentation, procedure review and revision, proficiency testing, safety, and competency; ensures policies and procedures are updated as required.
• Has authority to direct and support managers with functional area responsibilities; responsible for hiring, termination, corrective action, and performance reviews; manages direct reports (7+), indirect reports (21‑50).
• Has full responsibility for planning, monitoring, and managing budgets for multiple departments.

Required Education: Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science.
Preferred Education: MBA, MHA, MPH or related MS and a Master’s degree preferred.
Required Work Experience: 5+ years full‑time experience; 7+ years progressively in supervisory or managerial roles preferred; 3+ years in a related supervisory role required.
License/Registration/Certification: ASCP certified generalist or categorical Technologist or equivalent accreditation.
Other Requirements: Demonstrates autonomy, critical thinking, project leadership, fiscal responsibility, high proficiency with computers, web‑based applications, Microsoft Office (especially Excel).

Competencies:

• Decision Making: Makes decisions with significant, broad implications for department or multiple department management and operations; participates in overall strategy and direction of the organization.
• Problem Solving: Addresses broad, complex problems, often Medical Center‑wide, using creativity, resourcefulness, staff engagement, and Lean diagnostic techniques.
• Independence of Action: Sets direction and vision for major departments or multiple departments; establishes priorities, develops policies, and allocates resources.
• Written Communications: Communicates complex information in English effectively in writing to all staff levels and external customers.
• Oral Communications: Verbalizes complex concepts, addresses sensitive situations, resolves conflicts, negotiates, motivates, and persuades others.
• Knowledge: Demonstrates broad and comprehensive knowledge of theories, concepts, practices, and policies applicable to complex and unprecedented situations across functional areas.
• Team Work: Leads collaborative teams for large projects or groups both internal and external to the Medical Center and across functional areas.
• Customer Service: Leads initiatives to meet or exceed customer service standards and expectations within the unit and across multiple areas.

Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently; mainly sedentary but requires standing and moving throughout the hospital campus.

Pay Range: $110,000.00 – $150,000.00 USD (annual base salary).

Equal Opportunity Employer / Veterans / Disabled

We are required to vaccinate against influenza (flu) as a condition of employment. If you need an accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] to let us know the nature of your request.