Clinical Manager

MedCura Health, Inc.; Stone Mountain (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

MedCura Health, Inc. seeks a Clinical Manager to provide operational leadership for nursing and clinical support across multispecialty outpatient clinics.

This role focuses on workflow management, staff performance, communication routing, and real-time problem solving. The Clinical Manager partners with the Nurse Educator and Director of Clinical Quality to reinforce training and support compliance, ensuring providers receive consistent support and promoting cross‑department collaboration to

Qualifications

• Active Georgia LPN/LN/RN license or Medical Assistant program completion.
• Minimum 3 years ambulatory care experience.
• Strong communication, leadership, and customer service skills.
• Demonstrated ability to build morale and lead mission-driven teams.

Responsibilities

• Oversee daily staffing, call-outs, and assignment distribution.
• Lead daily huddles and communicate priorities to clinical support teams.
• Ensure efficient clinic flow, timely rooming, and provider support.
• Maintain consistent workflows across multispecialty departments.
• Resolve workflow issues in real time and raise concerns appropriately.
• Oversee hiring, onboarding, coaching, counseling, corrective action, performance reviews, and discharge of MA, PCT, and phlebotomy staff.
• Reinforce expectations for communication, morale-building, professionalism, and customer service.
• Mentor Clinical Supervisors and MA Leads.
• Collaborate with the Nurse Educator to reinforce training and competency expectations.
• Ensure staff follow standardized workflows and maintain required competencies.
• Support operational compliance activities under the guidance of the Director of Clinical Quality.
• Maintain accurate logs, equipment checks, and documentation.
• Ensure providers receive consistent support from clinical support teams.
• Address provider concerns related to workflow or staff performance.
• Promote strong provider-clinical support collaboration.
• Partner with Patient Access, Quality, Behavioral Health, Dental, and Operations to ensure seamless patient flow.
• Participate in cross-department initiatives that improve patient experience.

Skills

Leadership

Communication

Customer service

Staff morale

Education

Georgia LPN/RN license or Medical Assistant program

Job description

Overview

The Clinical Manager provides operational leadership for nursing and clinical support across multispecialty outpatient clinics. This role focuses on workflow management, staff performance, communication routing, and real‑time problem solving. The Clinical Manager partners with the Nurse Educator and Director of Clinical Quality to reinforce training and support compliance.

Qualifications

• Holds an active Georgia Licensed Practical Nurse (LPN) or Registered Nurse (RN) license or has completed an accredited Medical Assistant program.
• Minimum 3 years ambulatory care experience.
• Strong communication, leadership, and customer service skills.
• Demonstrated ability to build morale and lead mission‑driven teams.

Responsibilities

Leadership & Operations

• Oversee daily staffing, call‑outs, and assignment distribution.
• Lead daily huddles and communicate priorities to clinical support teams.
• Ensure efficient clinic flow, timely rooming, and provider support.
• Maintain consistent workflows across multispecialty departments.
• Resolve workflow issues in real time and raise concerns appropriately.

Staff Management

• Oversee hiring, onboarding, coaching, counseling, corrective action, performance reviews, and discharge of MA, PCT, and phlebotomy staff.
• Reinforce expectations for communication, morale‑building, professionalism, and customer service.
• Mentor Clinical Supervisors and MA Leads.

Training & Competency Partnership

• Collaborate with the Nurse Educator to reinforce training and competency expectations.
• Ensure staff follow standardized workflows and maintain required competencies.

Regulatory & Quality Partnership

• Support operational compliance activities under the guidance of the Director of Clinical Quality.
• Maintain accurate logs, equipment checks, and documentation.

Provider Support

• Ensure providers receive consistent support from clinical support teams.
• Address provider concerns related to workflow or staff performance.
• Promote strong provider‑clinical support collaboration.

Cross‑Department Collaboration

• Partner with Patient Access, Quality, Behavioral Health, Dental, and Operations to ensure seamless patient flow.
• Participate in cross‑department initiatives that improve patient experience.