Clinical Manager

MedCura Health; Stone Mountain (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

MedCura Health in the United States seeks a Clinical Manager to provide operational leadership across multispecialty outpatient clinics. You will manage workflow, staff performance, and real-time problem solving, partnering with the Nurse Educator and Director of Clinical Quality to reinforce training and compliance.

Responsibilities include overseeing staffing, huddles, clinic flow, and provider support; mentoring supervisors and leads; ensuring standardized workflows and regulatory compliance;

Qualifications

• Active Georgia LPN/RN license or completion of an accredited Medical Assistant program.
• Minimum 3 years ambulatory care experience.
• Strong communication, leadership, and customer service skills.
• Demonstrated ability to build morale and lead mission-driven teams.

Responsibilities

• Oversee daily staffing, call-outs, and assignment distribution.
• Lead daily huddles and communicate priorities to clinical support teams.
• Ensure efficient clinic flow, timely rooming, and provider support.
• Maintain consistent workflows across multispecialty departments.
• Resolve workflow issues in real time and escalate concerns appropriately.
• Oversee hiring, onboarding, coaching, counseling, corrective action, performance reviews, and discharge of MA, PCT, and phlebotomy staff.
• Mentor Clinical Supervisors and MA Leads.
• Collaborate with the Nurse Educator to reinforce training and competency expectations.
• Ensure staff follow standardized workflows and maintain required competencies.
• Support operational compliance activities under the guidance of the Director of Clinical Quality.
• Maintain accurate logs, equipment checks, and documentation.
• Ensure providers receive consistent support from clinical support teams.
• Address provider concerns related to workflow or staff performance.
• Promote strong provider-clinical support collaboration.
• Partner with Patient Access, Quality, Behavioral Health, Dental, and Operations to ensure seamless patient flow.
• Participate in cross-department initiatives that improve patient experience.

Skills

LPN/RN license or MA program

Ambulatory care experience

Communication

Leadership

Customer service

Morale building

Staff management

Mentor Supervisors/MA Leads

Training & competency

Regulatory & quality

Provider support

Cross-department collaboration

Education

Active Georgia LPN/RN license or Medical Assistant program

Job description

The Clinical Manager provides operational leadership for nursing and clinical support across multispecialty outpatient clinics. This role focuses on workflow management, staff performance, communication routing, and real-time problem solving. The Clinical Manager partners with the Nurse Educator and Director of Clinical Quality to reinforce training and support compliance.

• Holds an active Georgia Licensed Practical Nurse (LPN) or Registered Nurse (RN) license or has completed an accredited Medical Assistant program.
• Minimum 3 years ambulatory care experience.
• Strong communication, leadership, and customer service skills.
• Demonstrated ability to build morale and lead mission-driven teams.

Leadership & Operations

• Oversee daily staffing, call-outs, and assignment distribution.
• Lead daily huddles and communicate priorities to clinical support teams.
• Ensure efficient clinic flow, timely rooming, and provider support.
• Maintain consistent workflows across multispecialty departments.
• Resolve workflow issues in real time and escalage concerns appropriately.

Staff Management

• Oversee hiring, onboarding, coaching, counseling, corrective action, performance reviews, and discharge of MA, PCT, and phlebotomy staff.
• Reinforce expectations for communication, morale-building, professionalism, and customer service.
• Mentor Clinical Supervisors and MA Leads.

Training & Competency Partnership

• Collaborate with the Nurse Educator to reinforce training and competency expectations.
• Ensure staff follow standardized workflows and maintain required competencies.

Regulatory & Quality Partnership

• Support operational compliance activities under the guidance of the Director of Clinical Quality.
• Maintain accurate logs, equipment checks, and documentation.

Provider Support

• Ensure providers receive consistent support from clinical support teams.
• Address provider concerns related to workflow or staff performance.
• Promote strong provider-clinical support collaboration.

Cross-Department Collaboration

• Partner with Patient Access, Quality, Behavioral Health, Dental, and Operations to ensure seamless patient flow.
• Participate in cross-department initiatives that improve patient experience.