Clinical LIMS Support Programmer | Full-Stack Developer

Waters Corporation; Golden (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Waters Corporation, based in Golden, Colorado, is seeking a Support Programmer to join the Clinical LIMS team. This role focuses on providing technical customer support while developing scalable full-stack solutions for a market-leading platform used in newborn screening.

You will work in an agile environment, engage in technical discussions, and collaborate with global teams to deliver new features and ensure platform performance and reliability.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience
• 1+ years of experience building and supporting complex, large-scale applications
• Experience in a customer-facing or support-focused role
• Strong problem-solving and debugging skills

Responsibilities

• Provide technical support to customers, logging issues and ensuring timely resolution
• Diagnose, troubleshoot, and resolve software defects and production issues
• Design, develop, test, and maintain scalable full-stack solutions
• Collaborate with engineers, product specialists, and global teams to deliver new features
• Participate in technical design discussions and contribute innovative ideas
• Support end-to-end feature development, from concept through deployment
• Help maintain the performance, stability, and integrity of the Clinical LIMS platform
• Escalate and coordinate customer issues with the appropriate teams as needed
• Ensure software quality through rigorous testing and code reviews

Skills

Customer-facing

Problem-solving

Debugging

Team collaboration

Education

Bachelor's degree in Computer Science

Tools

Intersystems Ensemble/IRIS

Angular

HTML

CSS

JavaScript

Intersystems Cache

SQL

Job description

Waters Corporation, based in Golden, Colorado, is seeking a Support Programmer to join the Clinical LIMS team. This role focuses on providing technical customer support while developing scalable full-stack solutions for a market-leading platform used in newborn screening.

You will work in an agile environment, engage in technical discussions, and collaborate with global teams to deliver new features and ensure platform performance and reliability.