Clinical Liaison LPN

Hospice & Palliative Care Charlotte Region; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

An established industry player in end-of-life care seeks a dedicated Nurse Liaison to enhance patient support and community education. This role is pivotal in ensuring that the palliative medicine needs of patients are met while fostering strong community relationships. The Nurse Liaison will collaborate with healthcare teams and provide educational sessions, ensuring a seamless transition into hospice care. Join a compassionate organization committed to high-quality service and patient-centered care, where your contributions will make a significant impact on the lives of patients and their families.

Benefits

Medical, Vision, and Dental plans

28 days of Paid Time Off

403b Retirement plan with matching

Support for CHPN certification

Comprehensive Orientation and Onboarding

Qualifications

• 2+ years of experience in hospice or palliative care.
• Active RN or LPN multistate license required.

Responsibilities

• Ensure palliative medicine needs are met for patients.
• Coordinate community education efforts on palliative care.

Skills

Patient Care

Community Education

Nursing Assessments

Collaboration

Education

Diploma or Associate Degree in Nursing

Bachelor’s Degree in Nursing

Job description

Job Location

South Charlotte - Charlotte, NC

Position Type

Full Time

Education Level

2 Year Degree

Travel Percentage

Up to 50%

Job Shift

Any

Job Category

Nurse

Description

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. We are a community-based, not-for-profit hospice & palliative care provider with deep community roots and decades of experience serving all patients’ and families’ needs, regardless of their ability to pay or medical complexity. We are committed to being a people-first organization whose funds support our mission.

We offer excellent benefits including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Support for achieving Certified Hospice & Palliative Nurse (CHPN) certification
• Comprehensive Orientation and Onboarding program
• Experienced hospice leaders guiding your career growth

Summary

The Nurse Liaison ensures that the palliative medicine needs of patients are met. While primarily patient-focused, the role also involves community education and customer service. The Nurse Liaison develops strong relationships within the community to enhance the image and acceptance of the palliative medicine team and VIA Health Partners. The role collaborates closely with team members, including the Strategic Accounts Manager and AVP, to ensure consistent communication and high-quality service. When appropriate, the Nurse Liaison assists the admission team to facilitate smooth transitions to hospice care.

Essential Functions

• Review medical records for new Palliative Medicine referrals; manage patient contacts based on acuity; document interactions; serve as the main contact for patients, families, and healthcare providers; facilitate seamless hospice transitions; collaborate on scheduling; educate patients and families; monitor intervention efficacy; manage patient data; coordinate workload with team members.
• Coordinate community education efforts with the Strategic Account Manager; provide impromptu educational sessions on palliative care topics.
• Maintain collaborative relationships with administrative and community staff; support business development; assist with service recovery; communicate community updates to leadership; participate in community events.
• Assist in policy development; educate staff on palliative medicine topics; perform additional duties as needed.

Qualifications

Minimum Qualifications

• Diploma or associate degree in nursing required; Bachelor’s degree preferred.
• Current, active, and unrestricted multistate license as RN or LPN required.
• CPR certification required; CHPN preferred.
• At least 2 years of relevant experience, including direct care of patients with life-limiting illnesses; experience in hospice, palliative care, or related fields preferred.
• Ability to perform nursing assessments required.