Clinical Liaison (CL)

Lifepoint Health Careers; Longview (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

CHRISTUS Health Rehabilitation Hospital is seeking a Clinical Liaison to grow referrals and admissions. The role emphasizes field-based engagement with physicians, case managers, and facilities to educate on rehabilitation services and differentiate our hospital.

The candidate will spend most of their time in the field, building long-term relationships, assessing patient needs, and contributing to annual market planning and growth initiatives.

Qualifications

• Clinical licensure required.
• Bachelor's degree preferred.
• Sales/marketing experience preferred.
• Clinical experience with EMR systems preferred.
• Formal sales training preferred.
• Valid driver’s license and clean driving record.
• Excellent oral and written communication and interpersonal skills.

Responsibilities

• Initiate one-on-one dialogue with potential referral sources and maintain relationships.
• Develop and drive marketing/sales strategies to increase patient admissions.
• Promote the hospital to referral sources and educate on differentiation.
• Identify prospects, educate about services, and establish collaboration with facilities.
• Spend the majority of time in the field presenting and assessing patients and building relationships.
• Coordinate with departments to align marketing and business plans.

Skills

Communication skills

Interpersonal skills

Sales experience

Education

Clinical Licensure

Bachelor's degree preferred

Tools

EMR systems

Job description

Title: Clinical Liaison (CL)

Job Type: Full time

Your experience matters!

At CHRISTUS Health Rehabilitation Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

CHRISTUS Good Shepherd Medical Center- Longview and Lifepoint Rehabilitation, an operating division of Lifepoint Health, have formed a joint venture to operate Longview Rehabilitation Hospital.

With 36 private rooms, CHRISTUS Health Rehabilitation Hospital increases capacity for treating rehabilitation patients beyond the rehabilitation unit at CHRISTUS Good Shepherd Medical Center - Longview, allowing the current inpatient rehabilitation unit to be repurposed to support acute care demand.

As a Clinical Liaison (CL) joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

Successful candidate's will initiate one on one dialog with potential referral sources and maintain position relationships with current referral sources. They will design, develop and drive cutting edge sales strategies designed to increase patient admissions that leverage partner's core competence in the area of rehabilitating medically complex patients.

The successful candidate will leverage their clinical and sales expertise to promote the Hospital to prospective referral sources aiding in the patient admissions/referral process. This process begins with identifying new prospects, educating them on Hospital and clearly establishing how we are able to differentiate ourselves from the competition.Through the building of long term relationships with these referring facilities and physicians, the successful candidate will facilitate the identification and assessment of future patient admissions factoring in length of stay, and level of acuity which should align with the outcomes expected from Kindred's clinical expertise in rehabilitation and nursing.The candidate can expect to spend most of their time (80% or more) in the field, making presentations, assess patients and building these long term relationships.

ESSENTIAL FUNCTIONS:

• Assist and coordinate in-take and pre-admission screening process.
• Perform on-site (typically in referring facility) clinical judgment to determined appropriateness of patient for admission.
• Communicates to patients and families rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation.
• Secures information relating to patients resources and benefits.
• Demonstrates knowledge of growth, development, and the aging process for the planning and delivery of age-appropriate care.
• Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.
• Completes face to face, in-service education contacts to physicians. And face-to-face, in-service educational contacts to case managers, and other professionals.
• Inform and educate physicians, case managers, and other decision makers about the Hospital and acute rehabilitation services.
• Performs market analysis, market research and development and implementation of marketing and business plans.
• Assists in developing the annual market plan for the facility.
• Develops marketing plans for assigned programs, which includes market analysis and financial feasibility studies.
• Assists the various departments of the facility with new business and marketing plans.
• Continuously monitors the effectiveness of new and existing marketing plans.
• Represents the facility with business leaders, physicians, the community and the media.
• Demonstrates excellent interpersonal skills within the facility and with the public.
• Communicates appropriately and clearly to the Director of Business Development and the marketing staff.
• Consults other departments, as appropriate, to collaborate in regards to marketing and business plans.
• Demonstrates the ability to be flexible, organized and function under stressful conditions.
• Consistently completes all assignments in a timely manner, is thorough and appropriately detailed.
• Other duties as assigned.

Qualifications and requirements:

• Clinical Licensure required
• Bachelor's degree preferred
• Previous marketing/sales experience preferred
• Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems.
• Formal Sales Training preferred
• Valid driver's license and clean driving record
• Excellent oral and written communication and interpersonal skills.

About us

CHRISTUS Health Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

CHRISTUS Health Rehabilitation Hospital is an Equal Opportunity Employer. CHRISTUS Health Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.