Clinical Liaison (CL)

Lifepoint Health; Chesterfield (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off (PTO)

Education assistance

Well-being programs

Professional development

Job summary

Lifepoint Health seeks a Clinical Liaison at Mercy Rehabilitation Hospital St. Louis to build referral networks, coordinate intake, and conduct on-site assessments for appropriate admissions. You will educate patients and families about rehab options and ensure smooth transitions with care teams.

The role requires travel to referring facilities, valid driver’s license, and collaboration with admissions, nursing, therapy, and case management to optimize payer authorizations and census growth.

Qualifications

• Bachelor's degree preferred.
• Current clinical licensure required (RN, PT, OT, SLP, MSW) per state requirements.
• Prior marketing/sales experience preferred; clinical experience with assessment skills and EMR proficiency preferred; formal sales training preferred.
• Excellent oral and written communication, interpersonal and presentation skills; strong ability to build patient and partner relationships.

Responsibilities

• Build and maintain referral relationships to drive admissions.
• Coordinate intake and pre-admission screening; conduct on-site clinical assessments.
• Educate patients and families on rehabilitation options and participation requirements.
• Serve as primary external contact for case managers, discharge planners, payors, and hospital partners.
• Conduct face-to-face educational visits with physicians and other professionals.
• Document screenings, decisions, and communications accurately in EMR and tracking systems.
• Travel to referring facilities and community partners as needed.

Skills

Communication

Relationship building

Presentation skills

Organization/time management

EMR proficiency

Education

Bachelor's degree

Tools

EMR systems

Job description

Facility Name: Mercy Rehabilitation Hospital St. Louis

Position: Clinical Liaison

Shift:Full-time Days

Schedule:8:00am- 5:00pm, weekdays

Your experience matters

At Lifepoint Rehabilitation with Mercy Rehabilitation Hospital St. Louis, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll Contribute

AClinical Liaisonwho excels in this role builds and maintains referral relationships to drive appropriate admissions to the hospital. Coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients/families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors. Role involves routine travel to referring facilities and community partners; valid driver's license and clean driving record required. Success measures include timeliness of screenings, conversion rates, and quality of referral relationships. Works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance. Other responsibilities include:

• Assist and coordinate the intake and pre-admission screening process.
• Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
• Educate patients and families on rehabilitation options, level of care, and expectations for participation.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
• Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage withtailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

Education: Bachelor's degree level education is preferred.

Licensure/Certification: Current clinical licensure is required (e.g., RN, PT, OT, SLP, MSW) per state requirements.

Experience: Prior marketing/sales experience preferred; prior clinical experience with demonstrated assessment skills and EMR proficiency preferred; formal sales training preferred.

Skills: Excellent oral and written communication, strong interpersonal and presentation skills, customer relationship building, sound clinical judgment, organization/time-management, and basic computer/data-entry proficiency.

• Previous marketing/sales experience preferred
• Previous clinical experience preferred, with demonstrated skills in clinical assessment and EMR systems
• Formal Sales Training preferred
• Valid driver's license

EEOC Statement:

Lifepoint Rehabilitation is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.