Clinical Liaison/Admissions Coordinator WEEKENDS ONLY

Wingate Living; Kingston (MA); Hybrid; USD 39,000 - 55,000; Part time

Benefits offered by this job

Weekend schedule

Hybrid position

Part-time

Job summary

Wingate Living in Kingston, MA is seeking a Clinical Liaison/Admissions Coordinator to manage admissions and coordinate between hospitals, doctors and nursing homes. The role emphasizes patient-centered care, strong relationship-building, and seamless communication within a team.

The ideal candidate has healthcare background and proficiency with Microsoft Office; familiarity with reimbursement programs is preferred.

Qualifications

• Marketing and sales experience preferred.
• Strong written and verbal communication skills.
• Ability to build professional relationships and convert inquiries.
• Proficient in Microsoft Office and able to learn specialized systems.
• Working knowledge of healthcare reimbursement programs preferred.
• Strong organizational and time-management skills.
• Self-motivated and goal-oriented; able to work independently.
• Flexible schedule to meet admissions and business needs.

Responsibilities

• Manage the admissions process with referrals from hospitals, doctors’ offices, nursing homes, and related organizations according to policies.
• Screen and accept referrals promptly; escalations reviewed by Administrator/DON.
• Obtain insurance authorization when necessary.
• Complete admission paperwork and daily communications protocols.
• Coordinate with nursing and housekeeping to update bed availability and prepare rooms.
• Upload admissions documents into the medical records system.
• Maintain bed availability and daily census.
• Communicate special needs of new admissions to staff for smooth transitions.
• Maintain knowledge of Medicare and Medicaid regulations.
• Conduct tours to present the center and convert prospective residents.
• Promote high standards of customer service and patient-centered care.
• Adhere to policies and report concerns; perform additional duties as assigned.

Skills

Marketing and sales experience

Written and verbal communication

Relationship building

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

SNF Experience Preferred

Your Career. Your Calling. Our Commitment to Exceptional Care.At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Wingate at Silver Lake - SNF

Schedule: Part Time WEEKENDS ONLY

Salary: Up to $40 an hour

Hybrid Position

SNF Experience Preferred

Your Career. Your Calling. Our Commitment to Exceptional Care.At Wingate Living, we're more than just senior living--we're builders of lifestyles, friendships, and communities you'll be proud to be part of. As a family-owned company with over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

Job Purpose

We are seeking a dedicated Clinical Liaison/Admissions Coordinator to coordinate patient admissions, ensure seamless communication between healthcare providers, and advocate for patient needs. The ideal candidate will have a solid healthcare background, strong relationship-building skills, and the ability to navigate complex systems to deliver high-quality, patient-centered care

Essential Duties And Responsibilities

• Manage and direct the admissions process with referrals which include hospitals, Doctors’ offices, nursing homes, and other related businesses according to established policies and procedures.
• Screen and accept referrals timely with the understanding that outliers are to be reviewed by the Administrator/DON.
• Obtain Insurance Authorization when necessary
• Complete all necessary admission paperwork including daily communication protocols
• Coordinate with nursing and housekeeping staff to update bed availability, and ensure rooms are clean, labeled, and ready for potential admissions.
• Ensure all admissions-related documents are uploaded into the medical records system.
• Maintain updated bed availability and daily census.
• Communicate special needs of new admissions to staff ensuring a smooth transition.
• Maintain knowledge of Medicare and Medicaid regulations.
• Conducts tours to effectively present the center and convert prospective residents.
• Promotes a high standard of customer service and satisfaction, including staff education, service improvement initiatives, and a commitment to person-centered care.
• Adheres to all company policies, procedures, and standards of conduct, reporting any concerns as appropriate.
• Performs additional duties as assigned.

Position Requirements

• Marketing and sales experience preferred. Strong written and verbal communication skills, with the ability to deliver effective presentations.
• Demonstrated ability to build professional relationships and convert inquiries into customer relationships through effective communication, including phone-based outreach.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and able to quickly learn specialized systems and applications.
• Working knowledge of healthcare reimbursement programs preferred.
• Strong organizational, time management, and documentation skills, with the ability to prioritize and manage multiple tasks effectively.
• Ability to handle sensitive information with confidentiality and professionalism.
• Self-motivated and goal-oriented, with the ability to work both independently and collaboratively.
• Flexible and adaptable schedule to meet the demands of admissions and business needs.