Clinical Liaison

ClearSky Rehabilitation Hospital Lakeshore; Rio Rancho (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

ClearSky Rehabilitation Hospital Lakeshore is seeking a Clinical Liaison to evaluate patients for admissions and coordinate outreach with referral sources. The role requires developing plans, performing pre-admission assessments, and integrating our values into daily practice.

The ideal candidate has 3+ years in healthcare, and holds active clinical licensure (RN, RT, LVN, PT, OT, or SLP). Strong communication, organizational, and safety standards are essential for success.

Qualifications

• 3 years healthcare experience required.
• Healthcare sales experience preferred.
• Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).

Responsibilities

• Conducts proper pre-admission patient evaluations in a timely manner.
• Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
• Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
• Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
• Participates in program development initiatives as assigned.
• Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
• Maintains regular attendance in keeping with assigned work schedule.
• Performs other duties as assigned to support overall effectiveness of the organization.

Skills

Clinical operations

Customer service

Time management

Written communication

Verbal communication

Independent work

Confidentiality

Multitasking

Problem solving

Tools

MS Word

Email

Record management

Data entry

Job description

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.

The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.

Essential Functions

• Conducts proper pre-admission patient evaluations in a timely manner.
• Maintains assigned sales territory. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
• Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
• Effectively tracks sales activity, maintain client profiles, and ensure compliance with company's standards.
• Participates in program development initiatives as assigned.
• Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
• Maintains regular attendance in keeping with assigned work schedule.
• Performs other duties as assigned to support overall effectiveness of the organization.

Minimum Job Requirements

Minimum Education & Experience

3 years healthcare experience required. Healthcare sales experience preferred.

Required Licenses, Certifications, and/or Documentation

• Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
• Must maintain valid, acceptable driving record, current driver's license, and insurability.

Required Knowledge, Skills, and Abilities

• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
• Demonstrates the highest degree of customer service and professionalism.
• Demonstrates general computer skills including data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to prioritize, meet deadlines, and complete complex tasks.
• Ability to maintain quality, safety, and/or infection prevention standards.
• Ability to work independently.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others at all levels of the organization.