Clinical Liaison

Ernest Health, Inc.; Provo (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Utah Valley Specialty Hospital in Provo, UT, is seeking a Clinical Liaison to evaluate patients for admission, educate referral partners, and drive growth within the assigned territory.

You will collaborate with physicians, case managers, and hospital leadership to ensure timely access to care while representing our hospital with professionalism and accountability.

Qualifications

• Active clinical license in RN/LPN/PT/OT/RT required.
• 3 years healthcare experience preferred; healthcare sales experience preferred.
• Current, valid driving license with clean driving record.
• Ability to travel regionally on a regular basis.
• Knowledge of clinical operations and procedures.

Responsibilities

• Evaluate patients and determine admissions eligibility.
• Develop plans, conduct calls, and present to referral sources.
• Collaborate with physicians, case managers, and leadership to ensure timely access to care.

Skills

Active clinical license

Healthcare sales experience

Driving license and clean record

Willingness to travel regionally

Clinical operations knowledge

Strong communication skills

Data entry / computer skills

Job description

Overview

Clinical Liaison opportunity with our Marketing Team at Utah Valley Specialty Hospital – Provo, UT.

Utah Valley Specialty Hospital in Provo, Utah is a long-term acute care hospital (LTACH) providing advanced medical and rehabilitative services for patients with complex, critical health needs.

As a free-standing specialty hospital, we care for patients who require extended hospitalization to recover from serious illnesses or catastrophic injuries, including those needing ventilator/respiratory support, extensive wound care, or ongoing critical nursing care. Our hospital features all private rooms (including a high-observation ICU step-down unit) and a multidisciplinary team of physicians, nurses, respiratory therapists, and rehabilitation therapists.

We pride ourselves on a warm, patient-focused approach – treating each patient like family and coordinating closely with referring hospitals and families.

Position overview -

As a Clinical Liaison, you are responsible for evaluating patients for admission, educate referral partners on the value of inpatient rehabilitation, and driving growth within an assigned territory. You will collaborate closely with physicians, case managers, and hospital leadership to ensure timely access to care while representing our hospital with professionalism, credibility, and accountability.

What You Bring

• Active clinical license required: RN, LPN, PT, OT, or RT
• Experience in a healthcare setting promoting programs or services
• Strong clinical assessment and admission decision‑making skills
• Proven ability to build and sustain professional referral relationships
• Patient‑focused mindset with a high level of integrity and follow‑through
• Self‑motivated, organized, and accountable for results

Qualifications

Required Skills:

• Current, valid, and active drivers’ license, proof of automobile insurance, and clean driving record required
• 3 years healthcare experience preferred (healthcare sales experienced preferred).
• Current, valid, and active clinical licensure required (RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist)).

Additional Qualifications/Skills:

• Ability to travel in regional area on a regular basis.
• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursements, etc., that impact overall hospital operations.
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. Integrates the hospital’s mission and “Guiding Principles” into daily practice.