Clinical Laboratory Manager, Blood Bank - Jamaica Plain

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 92,000 - 120,000; Full time

Job summary

Brigham and Women's Faulkner Hospital in Jamaica Plain, Boston, seeks a Clinical Laboratory Manager, Blood Bank to lead daily operations of the lab, including staffing, workflow, quality, safety, and regulatory compliance.

The role requires managing QA systems, preparing for regulatory inspections, overseeing staff training, and serving as the laboratory safety officer while coordinating clinical trial activities with principal investigators and study coordinators.

Qualifications

• Bachelor's Degree in Laboratory Sciences required.
• ASCP Certified Medical Technologist required.
• Lab experience: 5-7 years.
• Leadership experience in a hospital CLIA lab: 3-5 years.
• Safety Officer experience preferred.

Responsibilities

• Develops and maintains QA systems to ensure high performance.
• Assigns, monitors, and supervises work per SOPs and regs.
• Ensures readiness for Joint Commission and FACT reviews.
• Oversees coordination of clinical trials with investigators and coordinators.
• Performs staff training including safety and compliance.

Skills

QA systems

staff supervision

regulatory compliance

lab safety

team leadership

Education

Bachelor's Degree in Laboratory Sciences

ASCP Medical Technologist

BB(ASCP) preferred

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Job Summary

Brigham and Women's Faulkner Hospital

Located in Jamaica Plain, Boston, Brigham and Women's Faulkner Hospital is a 171-bed community teaching hospital and proud member of Mass General Brigham. Join our team of dedicated professionals committed to exceptional patient care, collaboration, and career growth.

Clinical Laboratory Manager, Blood Bank

1153 Centre Street Jamaica Plain, MA 02130

Salary range begins at $92,123 with a midpoint range of $119,849. Pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable.

Summary

Responsible for the daily operation of the lab: staffing, workflow, quality, safety, and regulatory compliance. The position is responsible for providing daily management and strategic direction for the laboratories. Ensures compliance with all relevant regulatory agencies, including FACT, JC, OSHA, and CLIA.

Essential Functions

• Develops and maintains QA systems to ensure a high level of performance and effective remedial actions to address deviations from performance specifications.
• Assigns, monitors, and supervises work to ensure compliance with laboratory SOPs and applicable federal, state, and regulatory agencies' requirements, including health/safety and patient confidentiality.
• Ensures the laboratory is prepared for all regulatory reviews and inspections including Joint Commission and FACT.
• Oversees coordination of clinical trials with principal investigators, study coordinators, quality assurance and compliance.
• Conducts interviews and recommends candidates for hiring in accordance with departmental policies to ensure adequate staffing for the laboratory.
• Responsible for staff training and education including required department training (safety, infection control, compliance).
• Serves as the laboratory safety officer, overseeing laboratory safety practices and ensuring compliance with applicable health, safety, and regulatory requirements. Monitors safety protocols, coordinates safety training, and addresses safety concerns to maintain a safe working environment for laboratory staff.
• All other duties as required.

Qualifications

Education

Bachelor's Degree in Laboratory Sciences required.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

ASCP Certified Medical Technologist [MLT, MT, MLA, Histologists] required

BB(ASCP) preferred

Experience

• Lab experience: 5-7 years required.
• Demonstrated leadership experience in a hospital-based CLIA laboratory: 3-5 years required.
• Experience as a Safety Officer preferred

Knowledge, Skills and Abilities

• Detailed knowledge of all regulatory requirements, including FACT, Joint Commission, and CLIA.
• Expert knowledge of laboratory health and safety protocols.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

1133 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$92,123 - $119,849.60/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.