Laboratory Clinical Manager, Microbiology

Massachusetts General Hospital; Boston (MA); On-site; USD 97,000 - 127,000; Full time

Job summary

Mass General Brigham in Boston is seeking an experienced Laboratory Operations Manager to oversee daily lab operations, staffing, workflow, quality, safety, and regulatory compliance.

This role requires an ASCP-certified Medical Technologist, a Bachelor's in Laboratory Sciences, 5–7 years of lab experience, and demonstrated leadership in a hospital-based CLIA laboratory.

Qualifications

• Bachelor's Degree Laboratory Sciences required.
• ASCP Certified Medical Technologist - required.
• Lab experience 5-7 years required.
• Demonstrated leadership experience in hospital-based CLIA laboratory 3-5 years required.

Responsibilities

• Develops and maintains QA systems to ensure high performance and remedial actions for deviations.
• Assigns, monitors, and supervises work to ensure SOP compliance and regulatory requirements.
• Ensures preparation for regulatory reviews and inspections, including Joint Commission and FACT.
• Oversees coordination of clinical trials with investigators and QA staff.
• Conducts interviews and hires staff per dept. policies.
• Staff training and education including safety and compliance.

Skills

QA systems

Regulatory knowledge

Staff supervision

Written communication

Verbal communication

Staffing management

Education

Bachelor's Degree Laboratory Sciences

ASCP Certified Medical Technologist

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Range is: $96, 720 to $126, 722 yearly.

Pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable.

Responsible for the daily operation of the lab: staffing, workflow, quality, safety, and regulatory compliance. The position is responsible for providing daily management and strategic direction for the laboratories. Ensures compliance with all relevant regulatory agencies, including FACT, JC, OSHA, and CLIA.

Essential Functions

• Develops and maintains QA systems to ensure a high level of performance and effective remedial actions to address deviations from performance specifications.
• Assigns, monitors, and supervises work to ensure compliance with laboratory SOPs and applicable federal, state, and regulatory agencies' requirements, including health/safety and patient confidentiality.
• Ensures the laboratory is prepared for all regulatory reviews and inspections, including Joint Commission and FACT.
• Oversees coordination of clinical trials with principal investigators, study coordinators, quality assurance, and compliance.
• Conducts interviews and recommends candidates for hiring in accordance with departmental policies to ensure adequate staffing for the laboratory.
• Responsible for staff training and education, including required department training (safety, infection control, compliance).

Qualifications

Education

Bachelor's Degree Laboratory Sciences required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

ASCP Certified Medical Technologist [MLT, MT, MLA, Histologists] - required

Experience

Lab experience 5-7 years required

Demonstrated leadership experience in hospital-based CLIA laboratory 3-5 years required

Knowledge, Skills and Abilities

• Detailed knowledge of all regulatory requirements including FACT, Joint Commission and CLIA.
• Expert knowledge of laboratory health and safety protocols.
• Effective written and verbal communication skills.
• Strong knowledge of personnel and employment practices.
• Ability to effectively manage staffing levels and workloads.
• Ability to effectively interview and train new employees.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

90 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$96,720.00 - $126,027.20/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.