Clinical Laboratory Manager, Ambulatory Pathology

2410 Brigham and Women's Physicians Organization, Inc.; Weymouth (MA); On-site; USD 104,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional开发

Job summary

Brigham and Women's Physicians Organization, Inc. is seeking an experienced Clinical Laboratory Manager to lead two high-volume ambulatory laboratories in Weymouth, MA.

You will supervise a team of about 11 staff and ensure efficient operations and high-quality diagnostic services that support patient care. The role requires MLS/MT with ASCP and a BS in Medical Laboratory Science, plus at least 5 years of generalist lab experience and 3 years in leadership in a CLIA/CAP setting.

Qualifications

• Bachelor’s degree in Medical Laboratory Science is required.
• ASCP MLS/MT certification is required.
• Minimum 5 years of clinical laboratory generalist experience and 3 years in leadership in a CLIA-regulated setting.

Responsibilities

• Lead and supervise two ambulatory laboratory sites to ensure efficient daily operations.
• Develop and coach a high-performing lab team across multiple shifts.
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery.
• Partner with system laboratory leadership and clinical teams to standardize processes and improve service access.
• Oversee quality and compliance activities, including review of QC, temperature logs, and documentation.
• Support implementation and onboarding of new tests, instruments, and workflows.
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service.
• Provide staffing oversight and scheduling across both sites to ensure coverage.

Skills

Leadership

Laboratory operations

Team building

LIS

Education

Bachelor's degree in Medical Laboratory Science

ASCP MLS/MT certification

Tools

LIS (Laboratory Information Systems)

Beaker

Job description

Site

Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Job Summary

We are seeking an experienced and collaborative Clinical Laboratory Manager to lead operations across two high-volume ambulatory laboratory sites in Weymouth. This is a high-impact leadership opportunity for a motivated lab professional who thrives in a fast-paced outpatient environment and is passionate about driving operational excellence, team development, and high-quality diagnostic services that directly support patient care.

Schedule & Environment

• Core leadership schedule: Monday–Friday, 9:00 AM – 5:30 PM
• Laboratory hours:
  • Weekdays: 7:00 AM – 6:30 PM
  • Weekends: 9:00 AM – 2:30 PM
• Occasional operational support may be needed outside standard hours, including weekends, depending on site needs
• Leadership presence is required across both locations:
  • 541 Main Street, Weymouth
  • 101 Columbian Street, South Weymouth

About the Opportunity

In this role, you will provide day-to-day and strategic leadership for two outpatient laboratory locations, guiding a dedicated team of approximately 11 staff members across full-time, part-time, and per-diem roles. You will serve as the operational leader for both sites—empowering your teams, optimizing workflows, and ensuring seamless, high-quality lab services that support clinicians and patients across the ambulatory care continuum. This is an ideal opportunity for a hands‑on leader who enjoys building structure, coaching teams, and driving consistency across multiple sites while partnering closely with system-level laboratory leadership and specialty services, including the cancer center laboratory.

What You’ll Do

• Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance
• Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs
• Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times
• Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation
• Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety
• Support implementation, validation, and onboarding of new tests, instruments, and workflows
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service
• Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity

Qualifications

• Bachelor’s degree in Medical Laboratory Science or related field required
• ASCP certification (MLS/MT) required
• Minimum 5 years of clinical laboratory generalist experience
• Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory
• Strong background in clinical chemistry and hematology
• Demonstrated success leading teams in a hospital or clinical laboratory environment
• Working knowledge of Laboratory Information Systems (LIS)
• Beaker experience strongly preferred
• Experience with workflow or operational system use preferred
• Experience with test validation, implementation, and process improvement
• Strong leadership presence with the ability to influence, coach, and build trust across teams

Additional Job Details (if applicable) This is a meaningful opportunity to step into a visible leadership role within ambulatory diagnostics, where your decisions directly impact operational performance, staff experience, and patient access to timely diagnostic care. You will have the autonomy to shape workflows, strengthen team culture, and partner across a broader system of care.

Offerings

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type Onsite Work Location

• Remote Type Onsite
• Work Location 541 Main Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $103,896.00 - $119,849.60/Annual Grade 8

EEO Statement

2415 Harbor Medical Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.