Laboratory Clinical Manager, Microbiology

1200 The General Hospital Corporation; Boston (MA); On-site; USD 97,000 - 126,000; Full time

Job summary

Mass General Brigham in Boston seeks an experienced laboratory manager to oversee daily lab operations, staffing, workflow, quality, safety, and regulatory compliance. You will provide daily management and strategic direction for the laboratories and ensure compliance with FACT, JC, OSHA, and CLIA.

Responsibilities include developing QA systems, supervising staff, coordinating clinical trials with investigators, and leading hiring and training efforts to maintain adequate staffing.

Qualifications

• Bachelor's Degree in Laboratory Sciences required.
• ASCP Certified Medical Technologist (MLT/MT/MLA/Histologists) required.
• Experience in hospital-based CLIA laboratory with leadership responsibilities.

Responsibilities

• Develops and maintains QA systems to ensure high performance and remedial actions for deviations.
• Assigns, monitors, and supervises work to ensure SOP compliance and regulatory requirements.
• Oversees regulatory reviews and inspections (Joint Commission and FACT).
• Coordinates clinical trials with investigators, study teams, QA, and compliance.
• Leads hiring decisions and staff training per department policies.

Skills

Leadership experience

Regulatory knowledge

Communication skills

Staff training

Interviewing

Education

Bachelor's Degree in Laboratory Sciences

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary Salary range begins at $96, 720. Pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable. Responsible for the daily operation of the lab: staffing, workflow, quality, safety, and regulatory compliance. The position is responsible for providing daily management and strategic direction for the laboratories. Ensures compliance with all relevant regulatory agencies, including FACT, JC, OSHA, and CLIA.

Essential Functions Develops and maintains QA systems to ensure a high level of performance and effective remedial actions to address deviations from performance specifications. Assigns, monitors, and supervises work to ensure compliance with laboratory SOPs and applicable federal, state, and regulatory agencies' requirements, including health/safety and patient confidentiality. Ensures the laboratory is prepared for all regulatory reviews and inspections, including Joint Commission and FACT. Oversees coordination of clinical trials with principal investigators, study coordinators, quality assurance, and compliance. Conducts interviews and recommends candidates for hiring in accordance with departmental policies to ensure adequate staffing for the laboratory. Responsible for staff training and education, including required department training (safety, infection control, compliance).

Qualifications Education Bachelor's Degree Laboratory Sciences required Can this role accept experience in lieu of a degree? No

Licenses and Credentials ASCP Certified Medical Technologist [MLT, MT, MLA, Histologists] - required

Experience Lab experience 5-7 years required Demonstrated leadership experience in hospital-based CLIA laboratory 3-5 years required

Knowledge, Skills and Abilities

• Detailed knowledge of all regulatory requirements including FACT, Joint Commission and CLIA.
• Expert knowledge of laboratory health and safety protocols.
• Effective written and verbal communication skills.
• Strong knowledge of personnel and employment practices.
• Ability to effectively manage staffing levels and workloads.
• Ability to effectively interview and train new employees.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America)

Pay Range $96,720.00 - $126,027.20/Annual Grade 8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.