Clinical Laboratory Assistant I

University of Maryland Medical System; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

University of Maryland Medical System is seeking a Laboratory Technician to support the preparation and routing of laboratory tests across UMMS' diverse labs, ensuring accurate data entry and compliant processing. Under supervision, you will receive specimens, accessions them in the LIS, handle specimens per protocol, resolve issues, and assist with routine testing and customer inquiries.

This role emphasizes accuracy, attention to detail, and teamwork in a fast-paced clinical environment at

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.

Responsibilities

• Receives and accessions patient samples into the Laboratory Information System. Ensures that all codes and information are entered accurately and timely.
• Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required.
• Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes.
• Processes add-on testing according to departmental procedures.
• May perform waived to moderate complexity testing.
• Answers telephones and responds to customer inquiries and requests.
• Performs all other duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Company Description

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Job Requirements

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Job Summary
Under direct supervision, appropriately addresses the preparation and routing of laboratory testing in any one of the various specialized laboratories throughout UMMS, following departmental procedures and regulations stipulated by the Clinical Laboratory Improvement Act.

Primary Responsibilities

• Receives and accessions patient samples into the Laboratory Information System. Ensures that all codes and information are entered accurately and timely. Maintains accurate patient identification and information for billing purposes following departmental procedures.


• Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required. Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate.


• Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes.


• Processes add-on testing according to departmental procedures.


• May perform waived to moderate complexity testing.


• Answers telephones and responds to customer inquiries and requests.


• Performs all other duties as assigned.

Work Experience

Education & Experience - Required

• High school diploma or equivalent (GED) required.

Education & Experience - Preferred

• One (1) year of customer service experience is preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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