Clinical Laboratory Assistant, Core Lab, Evenings, Part-Time, Weekends

University of Maryland Medical System; Baltimore (MD); On-site; USD 24,355 - 34,109; Full time

Job summary

A major healthcare provider is seeking a Clinical Laboratory Assistant to support laboratory operations by receiving and processing patient samples accurately. Key responsibilities include specimen handling, troubleshooting issues, and ensuring customer satisfaction by communicating effectively with various stakeholders. Candidates should have a high school diploma and at least two years of relevant experience. A competitive compensation range of $17.68-$24.76 is offered for this position.

Qualifications

• At least two years of experience as a Clinical Laboratory Assistant I or equivalent.
• Preferred additional credit hours in biology and/or chemistry.

Responsibilities

• Receives and enters patient samples into the laboratory system accurately.
• Processes and delivers specimens following departmental procedures.
• Communicates test results and maintains high customer satisfaction.

Skills

Attention to detail

Customer service

Problem-solving

Education

High school diploma or equivalent (GED)

Job description

Job Requirements

Company Description The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Overviews

Job Description Under direct supervision, assists medical laboratory scientists by performing routine laboratory support duties and approved testing in any one of various specialized laboratories throughout UMMS, following departmental procedures and regulations stipulated by Clinical Laboratory Improvement Act.

Key Responsibilities

• Receives and accessions patient samples into the Laboratory Information System. Ensures that all codes and information are entered accurately and timely. Maintains accurate patient identification and information for billing purposes following departmental procedures.
• Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required. Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate.
• Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity no sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes.
• Processes add-on testing according to departmental procedures.
• Answers telephones and responds to customer inquiries and requests.
• Resolves customer complaints/issues and follows through with appropriate documentation.
• Communicates test results, test descriptions, etc. Assures a high level of customer satisfaction by communicating and responding to a variety of internal and external customers in a professional and courteous manner.
• Reviews and acts on test pending list.
• Troubleshoots and solves instrument problems with some assistance from medical laboratory scientists.

Qualifications

Minimum Qualifications

Education

High school diploma or equivalent (GED) required. Additional credit hours in biology and/or chemistry at an accredited institution are preferred.

Experience

Minimum of two year’s work experience as a Clinical Laboratory Assistant I (CLAI) or equivalent experience in a clinical or hospital setting required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

$17.68-$24.76

Pay Range: Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide