Clinical Laboratory Assistant II, Phlebotomy

University of Maryland Medical System; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

University of Maryland Medical System Midtown Campus is seeking a Clinical Laboratory Assistant I to join our team in Baltimore. Under direct supervision, you will assist medical laboratory scientists by performing routine laboratory support duties and approved testing in various UMMS laboratories, following CLIA requirements.

You will receive and accession patient samples, ensure accurate data entry, handle and transport specimens, resolve issues, and clearly communicate test results to

Qualifications

• High school diploma or GED requirement.
• Minimum 2 years of Clinical Laboratory Assistant experience or equivalent.
• Experience with laboratory procedures and quality processes is preferred.

Responsibilities

• Receive and accession patient samples into the LIS with accurate data entry.
• Process specimens, store appropriately, and deliver to required laboratories.
• Identify and resolve specimen issues and document QA information.
• Assist with waived to moderate complexity testing as directed.
• Communicate test results and maintain professional customer relations.
• Support overall lab operations and compliance with CLIA regulations.

Skills

Laboratory procedures

Quality assurance

Communication

Customer service

Laboratory LIS

Education

High school diploma/GED

2+ years CLAI or equivalent experience

Tools

Laboratory Information System (LIS)

Job description

Company Description

We are looking for talented professionals to join our team at University of Maryland Medical Center - Midtown Campus.

Job Requirements

We are looking for talented professionals to join our team at University of Maryland Medical Center - Midtown Campus.

University of Maryland Medical Center Midtown Campus

has had a long history of working to keep our community healthy. Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 200-bed non-profit, community teaching hospital, and part of the University of Maryland Medical System.

Job Summary

Under direct supervision, assists medical laboratory scientists by performing routine laboratory support duties and approved testing in any one of various specialized laboratories throughout UMMS, following departmental procedures and regulations stipulated by Clinical Laboratory Improvement Act.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Receives and accessions patient samples into the Laboratory Information System. Ensures that all codes and information are entered accurately and timely. Maintains accurate patient identification and information for billing purposes following departmental procedures.
• Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required. Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate.
• Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes.
• Processes add-on testing according to departmental procedures.
• May perform waived to moderate complexity testing.
• Answers telephones and responds to customer inquiries and requests.
• May perform waived to moderate complexity as approved by the supervisor in accordance with departmental guidelines.
• Resolves customer complaints/issues and follows through with appropriate documentation.
• Communicates test results, test descriptions, etc. Assures a high level of customer satisfaction by communicating and responding to a variety of internal and external customers in a professional and courteous manner.
• Reviews and acts on test pending list.
• Troubleshoots and solves instrument problems with some assistance from medical laboratory scientists.
• Performs all other duties as assigned.

Education & Experience - Required

• High school diploma or equivalent (GED) required
• Minimum of two (2) years of work experience as a Clinical Laboratory Assistant I (CLAI) or equivalent experience in a clinical or hospital setting required.

Education & Experience - Preferred

• Additional credit hours in biology and/or chemistry at an accredited institution are preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.