Clinical Lab Outreach Specialist

University of Vermont Health Network; New Jersey; On-site; USD 69,000 - 104,000; Full time

Job summary

The Clinical Laboratory Outreach Specialist at UVMMC - Medical Center is responsible for account management and expanding laboratory outreach with regional hospitals and providers. This role emphasizes patient care and requires maintaining schedules with outreach practices and hospitals.

Responsibilities include ensuring proper processing, reporting and billing of client tests, and staying informed about market trends in Laboratory Outreach.

Qualifications

• Bachelor’s degree required. Field of study related to health care, biomedical sciences; or business degree with healthcare background considered.

Responsibilities

• Account management and new business development for the laboratory outreach program.
• Serve as liaison between the laboratory and regional hospitals, community providers, and network staff.
• Maintain outreach accounts and establish/promote relationships with existing accounts through problem solving and superior customer service.

Skills

Account management

Business development

Customer service

Healthcare experience

Communication

Education

Bachelor’s degree

Job description

Building Name: UVMMC - Medical Center - Main Campus

Location Address: 111 Colchester Avenue, Burlington Vermont

Regular

Department: Laboratory - Customer Support

Full Time

Standard Hours: 40

Biweekly Scheduled Hours: 80

Shift: Day

Primary Shift: 8:00 AM - 4:30 PM

Weekend Needs: None

Salary Range: Min $33.35 Mid $41.69 Max $50.03

Healthier Communities. Healthiest Lives. Together.

JOB DESCRIPTION:

The Clinical Laboratory Outreach Specialist is responsible for account management and new business development. They act as a representative of the organization and serve as the liaison between the organization’s laboratory and regional hospitals, community providers, organizational providers, network development outreach staff, compliance, billing, and registration. The Specialist is responsible for developing and maintaining outreach accounts for the laboratory and for establishing and promoting good working relationships with existing accounts by providing superior problem solving and customer service. Emphasis on patient care is paramount. This position will maintain regular visit schedules with outreach providers, practices, and hospitals. In accordance with the strategic initiatives put forth by Laboratory Leadership this position will evaluate and expand laboratory outreach opportunities in the region along new geographic and service lines as appropriate. They will work to ensure proper processing, reporting and billing of client tests, and delivery of services for internal and external clients, while keeping abreast of market trends in Laboratory Outreach.

EDUCATION:

Bachelor’s degree required. Field of study related to health care, biomedical sciences; or business degree with healthcare background considered. Medical technologist certification strongly preferred.

EXPERIENCE:

Minimum five years’ experience in health care setting, some experience in the area of pathology and/or laboratory medicine must be included.

Licensure/Certification:

Valid state issued driver’s license in good standing is essential