Clinical Lab Operations & Analytics Analyst

University of California - San Francisco; San Francisco (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

University of California, San Francisco, is seeking an Administrative Officer II to provide analytical and administrative support for Clinical Laboratory Client Services and Outreach programs. The role covers daily financial workflows, vendor invoice processing, and data reporting to boost operational efficiency.

Responsibilities include developing reports, reconciling invoices, supporting productivity analyses, and collaborating with HR, IT, and lab staff to resolve issues.

Qualifications

• BA/BS in a related field with 2+ years in administrative analysis or operations
• Proficient in Microsoft Office Suite and document management tools
• Knowledge of medical terminology and HIPAA requirements
• Ability to run analytical reports and summarize data within deadlines
• Strong organizational and communication skills to coordinate multiple projects

Responsibilities

• Provide daily operational and financial support for Clinical Laboratory Client Services and Outreach programs; lead vendor invoice processing and accruals
• Develop reports and analyze data for monthly/quarterly/ad hoc projects; identify trends and propose improvements
• Coordinate with Accounts Payable, Procurement, and vendors to resolve invoice issues and ensure timely payments
• Maintain document control for procedures and policies; manage paper/electronic records
• Own Client Services email inbox and ensure timely client responses
• Maintain Beaker operational worklists and provide coverage for phone support
• Support Outreach account setup and client intake; coordinate IT tickets and billing updates
• Assist with onboarding, HR paperwork, and training activities
• Support quality improvement initiatives and monitor performance metrics
• Perform other administrative duties as assigned

Skills

Microsoft Office

Outlook

Calendar management

Word

Excel

Adobe Pro

Visio

PowerPoint

Analytical reporting

Education

BA/BS in related field

Tools

Data analysis tools

Job description

University of California, San Francisco, is seeking an Administrative Officer II to provide analytical and administrative support for Clinical Laboratory Client Services and Outreach programs. The role covers daily financial workflows, vendor invoice processing, and data reporting to boost operational efficiency.

Responsibilities include developing reports, reconciling invoices, supporting productivity analyses, and collaborating with HR, IT, and lab staff to resolve issues.