Clinical Lab Client Support Specialist (Onsite)

Ascend Clinical LLC; Colorado Springs (CO); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid holidays and vacation

Job summary

Ascend Clinical LLC in Colorado Springs is looking for a Client Services Representative to handle inbound and outbound calls for clinical clients. This role is key in delivering exceptional client support within a fast-paced environment.

Candidates should have a High School Degree or GED and at least 2 years of call center experience. The position offers an hourly pay range of $20 to $24, with comprehensive benefits including medical coverage and a 401(k) plan.

Qualifications

• 2+ years of experience in a fast-paced call center environment.
• Strong listening and comprehension skills.
• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Receive and handle all telephone calls and emails pertaining to client support.
• Make outbound calls for urgent lab results within designated timeframe.
• Achieve contact center call metrics and effectively manage time.

Skills

Call center experience

Microsoft Office Suite

Listening skills

Education

High School Degree or GED

Job description

Ascend Clinical LLC in Colorado Springs is looking for a Client Services Representative to handle inbound and outbound calls for clinical clients. This role is key in delivering exceptional client support within a fast-paced environment.

Candidates should have a High School Degree or GED and at least 2 years of call center experience. The position offers an hourly pay range of $20 to $24, with comprehensive benefits including medical coverage and a 401(k) plan.