Clinical Intake Coordinator

University of Missouri, St. Louis; Clayton (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Disability insurance

Parental leave

Educational fee discounts

Job summary

University of Missouri, St. Louis is seeking a position in the Child Advocacy Center to conduct telephone intake interviews and secure necessary consents for clients in custody. The role includes referring clients to community resources and maintaining strict confidentiality of client information.

The incumbent will schedule initial appointments, manage waitlists, and maintain data in the electronic health record system, ensuring compliance with program criteria and funding sources.

Qualifications

• Associate's degree in related area and at least 1 year of experience or equivalent education/experience.
• Preferred: Bachelor's degree in related social science field from an accredited program.
• Strong interpersonal, oral and written communication skills.

Responsibilities

• Complete telephone intake interviews with custodians of referred clients to assess suitability.
• Secure consent forms and releases for clients in custody.
• Refer clients to community services and resources as needed.
• Maintain client confidentiality at all times.
• Assign clients to appropriate funding sources based on criteria.
• Schedule and manage initial client appointments for clinicians.
• Maintain the client waitlist and scheduling as availability allows.
• Enter and manage data in the electronic health record system.
• Perform other duties as assigned by the manager of clinical services.

Skills

Interpersonal skills

Oral and written communication

Independent work

Organizational skills

Education

Associate's degree in related field

Bachelor's degree in related social science

Tools

Electronic health record system

Job description

Hiring Department

Child Advocacy Center

Job Description

• Complete telephone intake interviews with legal custodians ofreferred clients in order to determine if the client is appropriatefor services at STL Child Advocacy Center
• Secure appropriate consent forms and releases for clients inChildren’s Division custody
• Refer clients to appropriate community services and resourcesas needed
• Maintain high level of confidentiality of clientinformation
• Understand inclusion and exclusion criteria for the variousprograms offered by STL CAC and assign clients to appropriatefunding sources
• Schedule, confirm and maintain records of initial clientappointments for clinicians
• Maintain the client waitlist and schedule those clients asavailability allows
• Manage data within electronic health record system
• Perform other duties and responsibilities as deemed necessaryand appropriate by manager of clinical services

Shift

Standard working hours of 40/ week Monday through Friday

Minimum Qualifications

An Associate's degree in related/ relevant area or an equivalentcombination of education and experience and at least 1 year ofexperience from which comparable knowledge and skills can beacquired is necessary

Preferred Qualifications

• Bachelor’s degree in related social science field from anaccredited program
• Must possess good interpersonal, oral, and writtencommunication skills
• Ability to demonstrate and maintain technical knowledge of thejob and of related procedures and policies in order to providehigh-quality support to the department and its clients
• Ability to work independently, maintain productivity in bothquantity and quality of work, and appropriately plan, organize andprioritize work in order to maximize the resource utilization ofthe department

Anticipated Hiring Range

$19.25-$27.40

Grade: GGS-008

University Title: MENTAL HEALTH PROFESSIONAL

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for thisposition.

Benefit Eligibility

This position is eligible for University benefits. As part of yourtotal compensation, the University offers a comprehensive benefitspackage, including medical, dental and vision plans, retirement,paid time off, short- and long-term disability, paid parentalleave, paid caregiver leave, and educational fee discounts for allfour UM System campuses. For additional information on Universitybenefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of HumanResources at [e-mail].