Clinical Information Systems Analyst - Requisition #613631

Infor; Marshall (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare technology company located in Marshall, MI, seeks a professional to provide functional and technical support for clinical systems. The role involves analyzing issues, developing user documentation, and coordinating changes in clinical processes. The ideal candidate will have a bachelor's degree in a relevant field and five years of experience in clinical systems. Skills in Cerner systems and interpersonal relations are preferred, along with the ability to work under pressure.

Qualifications

• 5 years of clinical information systems experience or equivalent education and experience.
• Experience with Cerner clinical systems is preferred.
• Skilled in project management and prioritizing tasks.

Responsibilities

• Provide functional and technical support to clinical customers.
• Analyze and resolve problems within the software.
• Develop and maintain procedure manuals for clinical software.

Skills

Clinical care

Healthcare operations

Customer service

Interpersonal relationships

Training material creation

Education

Bachelor’s degree in Nursing, Information Technology or related field

Tools

Cerner clinical information systems

PC software and hardware

Job description

All CDC recommended vaccines are required vaccinations at Oaklawn. Seasonally, and upon determination of Senior leadership, the Influenza Vaccine may be mandatory; in those years, compliance is required. For all vaccines, Religious Exemptions and Medical Contraindications are available.

Job Summary

Responsible for providing functional and technical support to a variety of clinical customers. This position is responsible for clinical system support including but not limited to upgrades, system maintenance, and project management. The individual is responsible for the analysis, recommendations for corrective action and resolution of problems within the software.

Essential Functions

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Design, test, implement, support, maintain, and/or evaluate new or modified health information systems to support patients, and health care professionals.
• Apply health-related, discipline specific knowledge (e.g., clinical care, healthcare operations) to health information technology systems.
• Assist in the evaluation of clinical processes in collaboration with other clinical teams to facilitate process redesign and guide application of information technology to ensure adoption, satisfaction, and compliance with policies and reporting requirements.
• Serve as a subject matter expert on requests for new features or changes in existing content
• Coordinates changes in clinical processes to flow with EHR
• Creates rules and forms in EHR applications
• Develops and maintains procedure manuals and end-user documentation pertaining to the use of clinical software applications
• Understands operation of computing hardware used in clinical areas and able to solve routine problems
• Acts as a resource for clinical staff and takes necessary steps to resolve problems and answer end-user questions when they arise
• Develops test plans and assists with integration testing of clinical software in preparation for upgrades.
• Identifies opportunities to improve user understanding and use of the clinical applications.
• Participates in projects and may lead information technology projects that are clinical in content

Minimum Qualifications

Bachelor’s degree in Nursing, Information Technology or related field and five (5) years of clinical information systems experience or a commensurate combination of education and experience.

Knowledge, Skills & Abilities

Experience with Cerner clinical information systems preferred. Knowledge of commonly used PC software and hardware, how application software is affected by the operating environment, how software and hardware interact, and how PCs interact with the network. Skilled in teaching and creating training materials, interpersonal relationships and customer service, assessing and prioritizing multiple tasks, projects and demands, operating a personal computer utilizing a variety of software applications, working under pressure and managing time and data analysis.

Working Conditions

May be occasionally exposed to hazardous materials or infectious diseases.

Physical Conditions

Constantly sit, see/visual acuity, handle/grasp/feel, talk/hear. Frequently stand, walk, reach, lift/carry 1 to 25 lbs. Occasionally lift/carry 25 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068