Clinical Informatics Trainer & EHR Specialist

Knoxville Hospital; Knoxville (IA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan with company match

Paid holidays

Vacation and sick time

Life insurance

AD&D

Short-term and long-term disability

Job summary

Knoxville Hospital and Clinics seeks a Clinical Informatics Training Specialist to coordinate onboarding and ongoing training for clinical applications and the EHR in collaboration with IT and clinical leaders.

This full-time role requires nursing or clinical background, strong communication and collaboration skills, and the ability to translate complex workflows into effective training across 40 hours weekly (5 eight-hour shifts or 4 ten-hour shifts).

Qualifications

• Minimum AA in nursing or clinical related field.
• Two years of clinical nursing experience within the last five years.
• 2–4 years of experience supporting EMR/EHR systems.
• Proficiency with Microsoft Office 365.
• Excellent communication and collaboration abilities.
• Required to complete all annual competency training and maintain license and/or certifications.

Responsibilities

• Develop onboarding and ongoing training programs for clinical applications and EHR systems in collaboration with department leaders and Information Technology staff.
• Create, maintain, and update training materials, user guides, standard operating procedures, and other educational resources to support clinical system use and documentation standards.
• Evaluate training effectiveness and promote user competency, adoption, and compliance with clinical documentation standards, regulatory requirements, and EHR best practices.
• Serve as the primary resource for the implementation, optimization, maintenance, support, and training of clinical applications and EHR systems.
• Act as a liaison between clinical departments, Information Technology, vendors, and other stakeholders to ensure technology solutions align with clinical workflows, patient care needs, and organizational objectives.
• Analyze clinical workflows, system utilization, and user feedback to recommend and implement process improvements that enhance efficiency, data integrity, user satisfaction, patient safety, and operational performance.
• Manage application support activities, including issue resolution, enhancement requests, testing, validation, implementation, and communication of system upgrades and changes.
• Provide advanced troubleshooting and collaborate with IT personnel to resolve application, interface, hardware, software, security, and connectivity issues affecting clinical operations.
• Support system administration functions, including user access management, application configuration, security maintenance, and compliance with organizational policies and regulatory requirements.
• Promote accurate, complete, and timely clinical documentation through system optimization, user education, audits, reporting, and workflow improvement initiatives.
• Participate in quality improvement projects and technology initiatives that support operational excellence, patient outcomes, and strategic organizational goals.
• Foster strong working relationships with clinical staff, leadership, vendors, and IT teams to encourage successful technology adoption and continuous improvement.
• Maintain current knowledge of healthcare technology, clinical informatics, industry trends, and regulatory requirements to support innovation and organizational growth.

Skills

Communication

Collaboration

Training

Problem solving

Education

AA in nursing or clinical related field

Tools

EMR/EHR Systems

Microsoft Office 365

Job description

Knoxville Hospital and Clinics seeks a Clinical Informatics Training Specialist to coordinate onboarding and ongoing training for clinical applications and the EHR in collaboration with IT and clinical leaders.

This full-time role requires nursing or clinical background, strong communication and collaboration skills, and the ability to translate complex workflows into effective training across 40 hours weekly (5 eight-hour shifts or 4 ten-hour shifts).